We are looking for a Recertification Specialist to support housing compliance operations for a non-profit organization in Massachusetts. This contract opportunity with permanent potential is ideal for someone who is highly organized, attentive to detail, and comfortable managing documentation in a fast-paced property management environment. The person in this role will help maintain accurate resident records, coordinate recertification activities, and contribute to consistent compliance with program and occupancy requirements.
Responsibilities:
- Manage resident recertification files by gathering, reviewing, and organizing required documentation within established timelines.
- Maintain orderly and up-to-date records through accurate filing practices across both physical and digital documentation systems.
- Communicate with residents to request missing information, explain required paperwork, and support timely completion of recertification packets.
- Review submitted materials for completeness and follow up on discrepancies to help ensure compliance with applicable housing guidelines.
- Coordinate with property management and internal team members to track upcoming deadlines and support smooth recertification workflows.
- Enter and update resident and file information in internal systems while preserving accuracy and confidentiality.
- Assist with audits, file reviews, and routine reporting by preparing documentation and responding to internal requests.