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Law & Public Safety
Security Officer
Queenstown, MD

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Andy Frain Services

Retail Security Officer (Part-Time)

Entry-Level JobVerifiedNo experience needed

Job Description

Retail Security Officer (Part-Time) Retail Security Officer (Part-Time)
LOCATION
Queenstown Premium Outlets -
Queenstown, MDPAY:
$15.00/hour
POSITION TYPE
Part-Time
SCHEDULE
Variable schedule (approximately 15 hours per week). Shifts will vary based on business needs.
OVERVIEW
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
BENEFITS
  • Weekly pay
  • Flexible scheduling
  • Employee discounts
  • Employee Assistance Program (confidential support resources)
  • Supportive work environment focused on well-being
KEY RESPONSIBILITIES
Security & Patrol
  • Patrol assigned areas or maintain a fixed post to monitor activity
  • Control access points and manage pedestrian/vehicle traffic
  • Identify and report suspicious activity, incidents, or safety concerns
  • Respond to alarms, emergencies, and on-site incidentsMonitoring & Reporting
  • Monitor CCTV cameras and security systems
  • Complete daily activity logs, incident reports, and required documentation
  • Maintain awareness of surroundings at all timesSafety & Compliance
  • Follow all post orders, company policies, and safety procedures
  • Maintain knowledge of emergency response protocols
  • Inspect property for safety risks (fire hazards, equipment issues, etc.)
  • Support loss prevention and recommend safety improvementsCustomer Service
  • Greet and assist customers, employees, and visitors in a professional manner
  • Provide directions and support as needed
  • Maintain a visible, approachable presence on-site
QUALIFICATIONS
Required
  • Strong customer service and communication skills
  • Ability to stay alert and respond calmly in emergency situations
  • Reliable, punctual, and able to follow directions
  • Ability to write clear and accurate reports
  • Must present a professional appearance and demeanor
  • State Guard license is required.
Preferred
  • Prior security or customer-facing experience
  • Familiarity with CCTV, alarms, or access control systemsSkills & Attributes
  • High level of attentiveness and situational awareness
  • Dependable and team-oriented
  • Able to multitask and work in a fast-paced environment
  • Strong work ethic with a sense of urgencyWork Expectations
  • Arrive on time in full uniform and ready to work
  • Stay engaged and proactive throughout your shift
  • Follow all safety, training, and compliance requirements
ADDITIONAL INFORMATION
Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.