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Maintenance & Repair
Alarm / Security System Technician
Roselle, NJ

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General Security Inc.

Senior Security & Fire Alarm Lead Technician

Job Description

About General Security Inc. General Security Inc. is consistently ranked among the Top 30 security dealers nationwide by Security Distributing & Marketing (SDM). We deliver enterprise-grade safety and security solutions supported by a long-tenured, skilled, and supportive team. We are seeking a self-motivated Senior Security & Fire Alarm Lead Technician for our Roselle, NJ location. The ideal candidate will manage daily schedules, service calls, and a company vehicle with care, efficiency, and precision while leading full-scope commercial and residential projects.
Core Responsibilities System Installation:
Mount panels, power supplies, card readers, electronic locking hardware, and IP cameras. Read floor plans and riser diagrams; run, dress, terminate, and test low-voltage cabling, including Cat5e/Cat6 and fire wire.
Access Control & Video Integration:
Install, program, and service Avigilon, Brivo, Eagle Eye Networks, DSX, and Hikvision systems. Configure controllers, cloud gateways, electronic locks, readers, and cloud or local VMS platforms.
IP Networking:
Configure IP security devices, assign static IP addresses and subnets, and integrate security hardware onto client local area networks.
Service & Advanced Troubleshooting:
Diagnose and repair complex system faults, including ground faults, open loops, communication dropouts, and power supply issues across burglar, fire, and access control systems.
NFPA Fire Inspections:
Perform routine and annual fire alarm testing while accurately completing required NFPA 72 inspection reports.
On-Call & Client Relations:
Provide professional client communication, participate in the regular on-call rotation, and maintain high standards for commercial and residential accounts.
Qualifications & Requirements Experience:
5+ years of hands-on field experience in commercial and residential low-voltage security, access control, and fire alarm systems, including installation and service.
Platform Expertise:
Direct hands-on familiarity with DSX, Brivo, Avigilon, Eagle Eye Networks, and Hikvision systems.
Technical Skills:
Strong background in schematic reading, system design, low-voltage cabling, power tools, and hand tools.
Communication & Mindset:
Excellent communication skills with management and clients, along with strong self-management, organization, and problem-solving abilities.
Additional Requirements:
Candidates must possess a valid driver's license and may be subject to a background check and drug testing.
What We Offer Competitive Compensation:
Pay range is based on experience, advanced technical skill, field knowledge, and leadership ability.
Company-Provided Assets:
Company vehicle for job-site and office transportation, plus a company cell phone.
Robust Benefits Package:
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Life and disability insurance options
  • Aflac supplemental coverage
  • Paid time off (PTO)
Great Work Culture:
Join a stable, long-tenured, and supportive team with opportunities for career growth.
Pay:
From $36.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person