Find & Apply For Automotive Service Technician / Mechanic Jobs in Evanston, Illinois

Automotive Service Advisor Confidential Evanston, IL Job Details Full-time $60,000 - $100,000 a year 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Service writing Customer communication Teamwork Client rapport building Filing Patience Full Job Description Service Advisor Are you a Service Advisor who takes pride in great CSI , stays on top of follow‑ups, and knows how to turn a challenging situation into a win for the customer? We're looking for a motivated, customer‑focused Service Advisor to join our team—someone who brings energy to the drive, communicates clearly, and understands that trust and follow‑through are what keep customers coming back. This role is ideal for advisors with a few years of experience who are hungry to grow, eager to learn, and ready to make an impact in a fast‑paced service environment. What Sets You Apart You consistently deliver a strong customer experience and solid CSI results You're proactive with follow‑up calls, texts, and updates You stay calm under pressure and handle difficult conversations with confidence and empathy You communicate clearly with customers, technicians, and leadership You take ownership of your repair orders from write‑up to delivery What You'll Do Greet customers and perform thorough vehicle walk‑arounds and write‑ups Clearly explain recommended services, timelines, and pricing Maintain consistent communication throughout the repair process Follow up with customers before, during, and after service to ensure satisfaction Partner closely with technicians to keep repairs moving efficiently Resolve concerns professionally and turn challenges into positive outcomes Accurately document repair orders and maintain organized service files What We're Looking For Previous Service Advisor experience (a few years is ideal) Strong track record of customer satisfaction and follow‑up High energy, positive attitude, and willingness to learn Excellent communication skills—written and verbal Professional appearance and customer‑first mindset Ability to multitask and stay organized in a busy drive Team‑oriented approach with personal accountability Why Join Us Consistent service traffic and a supportive team environment Leadership that values communication, quality, and customer care Opportunities to grow your skills and advance your career Competitive compensation based on experience and performance A culture where effort, attitude, and results are recognized If you're a motivated Service Advisor who enjoys building relationships, staying engaged with customers, and taking pride in your work, we'd love to connect. Apply today and let's start the conversation.

Job Type:

Full-time Pay:

$60,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person