Find & Apply For Field Service Engineer Jobs in Rock Island, Illinois

Field Service Engineer, AMS Phillips Corporation - 4.4 Rock Island, IL Job Details Full-time $65,000 - $95,000 a year 1 hour ago Benefits Profit sharing AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Family leave Vision insurance Life insurance Qualifications Machine tool maintenance Field service equipment repair Customer communication Engineering equipment malfunctions diagnostics Electro-mechanical components Tooling Electrical work In-person customer service Communication platforms Troubleshooting hydraulic systems Troubleshooting electrical systems Troubleshooting pneumatic systems Industrial robotic systems CRM system proficiency CNC machining CNC machine maintenance Full Job Description At Phillips Corporation's Advanced Manufacturing Solutions (AMS) division, the Service Engineer plays a pivotal role in driving customer uptime and leading the installation, integration, and maintenance of cutting-edge Hybrid manufacturing systems, CNC machine tools, and additive technologies. Operating in a high-impact, field-based capacity, this position combines advanced electromechanical troubleshooting across complex laser, controls, welding, and automation subsystems with proactive remote and on-site support. By delivering right-first-time outcomes, validating system performance, and developing standardized integration protocols, you will directly safeguard operational continuity while building lasting trust as the primary technical partner for our customers. Beyond hands-on technical execution, success in this role hinges on clear customer communication, continuous knowledge transfer, and operational efficiency. You will collaborate closely with internal partners, applications teams, and suppliers to resolve complex engineering challenges, mentor emerging technicians, and keep technical documentation meticulous. Candidates need proven expertise in CNC controls (such as Haas), field service management systems, and multi-system diagnostics, paired with strong self-direction and an uncompromised commitment to safety. Join Phillips Corporation to pioneer the future of modern manufacturing through reliable execution and transformative technology. The expected pay range for a qualified person in this role is between $65,000.00 and $95,000.00 per year plus overtime, depending on experience level. If you have a different suggestion, please mention it in your application. We also offer a comprehensive benefits package and a profit-sharing bonus. Phillips Corporation is a global supplier of manufacturing technology products and services primarily focused on machine tools (metalworking). We have been in business for 65 years and have grown from 2 people to over 900 globally - come grow with us! Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-verify participant.

Requirements Skills and Qualifications:

Advanced Mechanical & Electrical Troubleshooting Strong ability to diagnose and repair complex mechanical, electrical, hydraulic, and pneumatic systems in CNC and manufacturing equipment. CNC Controls & Automation Knowledge Hands-on experience with Haas CNC controls, tooling, probing, automation, and peripheral equipment (robots, bar feeders, pallets). Customer-Facing Communication Skills Proven ability to explain technical issues clearly, manage expectations, and build trust with customers under high-pressure situations.

Computer Skills:

Email, Calendar & Communication Platforms Service Management & CRM Systems Technical & Diagnostic Software Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Profit Sharing Company Van Laptop Required PPE and branded uniform.