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Customer Satisfaction:

Measured through customer feedback of service quality and responsiveness Minimizing system downtime through effective resolution of technical issues and prompt response time. Cross-functional collaboration with internal team members as well as our customer Development of technical skills to keep up with latest technological changes Adherence to Safety protocols Job Requirements Successfully complete a criminal background check. Regular and reliable attendance. Flexibility to work extended hours as business needs dictate

Travel Requirements:

50% at customer site (Minneapolis, MN area) with 50% at our Center of Excellence (Zimmerman, MN) for training or instruction, with the potential of international travel in the future. Skills and Abilities Attention to detail and precision Technical aptitude and troubleshooting ability Time management and organization Customer-focused mindset

Work Experience & Knowledge Requirements:

4+ years of precision motion and/or automation equipment experience in a Field Service Technician/Engineer role Experience working with lasers, optical assemblies, servo systems, and robots is a plus Excellent communication and interpersonal skills Strong troubleshooting skills and the ability to analyze complex technical issues Ability to work independently and manage time effectively to meet service commitments Experience with multi-axis CNC machines, metrology equipment, stages, or high-tolerance machining systems Familiarity with CAD/CAM software PLC programming or diagnostics experience Knowledge of ISO quality standards (Training/documentation material creation)

Education Requirements:

Bachelor's degree or Associate degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or related field (or equivalent experience)

Benefits:

Paid holidays Paid time off (PTO) 401k Retirement Plan with a company match of up to 4% Family or Individual coverage options for Medical Insurance, Dental Insurance, Vision Insurance. Company paid Basic Group Life. 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Find & Apply For Field Service Engineer Jobs in Zimmerman, Minnesota

FIELD SERVICE ENGINEER