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W3Global
Field Service Technician
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Job Description
Field service technicianPosition SummaryThe Field Service Technician will work independently, under the direction of the Operations Manager in the company, and is responsible for installation and maintenance of customer pump systems. They will work closely with Field Service Engineers to plan out each service job. They will work with the Inside Sales Team to order and organize all materials for service jobs. Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:
Installation of equipment including pumps, panels and accessories.
Pipe work within the pump system.
Perform jobs with or independently from the Field Service Engineers to plan for all installations. Make sure all equipment and materials are on hand for each job.
Interact with and answer all pump system related questions for customers on job sites.
Maintain all safety equipment. Complete all reporting for each service jobs.
Any reasonable request by management.
Minimum Qualifications (Knowledge, Skills, and Abilities)High School Diploma - or the equivalentMechanically inclined.
Strong problem-solving skills and attention to detailSteady work historyAbility to work in a teamPositive communication skillsStand for up to 8 hours and lifting up to 50lbs.
Share our values of fairness, respect, passion, responsibility, and integrityThe company is an equal opportunity employer, drug-free workplace, and complies withADA regulations as applicable.
Physical Demands and Work EnvironmentThe physical demands and work environment described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Regularly required to stand, walk, bend, kneel, crouch, climb, reach, and work in physically demanding positions.
Must be able to lift, carry, push, or pull equipment and materials weighing up to 50 pounds.
Must be able to safely use ladders and enter, work in, and exit confined spaces, including wet wells and pits.
Regular travel to commercial, industrial, and municipal customer locations is required. Occasional travel may also be required for training.
Work may be performed in mechanical rooms, pump stations, wastewater treatment facilities, wet wells, pits, and other utility areas.
The employee may be exposed to wastewater, sewage, unpleasant odors, biological hazards, chemicals, dirt, moisture, noise, moving equipment, slippery surfaces, outdoor weather, and varying temperatures.
Confined-space entry may only be performed by employees who are properly trained and authorized. Employees must wear required personal protectiveequipment and follow all company, customer-site, and regulatory safety procedures.
NoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each dutyproficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed inthis document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Installation of equipment including pumps, panels and accessories.
Pipe work within the pump system.
Perform jobs with or independently from the Field Service Engineers to plan for all installations. Make sure all equipment and materials are on hand for each job.
Interact with and answer all pump system related questions for customers on job sites.
Maintain all safety equipment. Complete all reporting for each service jobs.
Any reasonable request by management.
Minimum Qualifications (Knowledge, Skills, and Abilities)High School Diploma - or the equivalentMechanically inclined.
Strong problem-solving skills and attention to detailSteady work historyAbility to work in a teamPositive communication skillsStand for up to 8 hours and lifting up to 50lbs.
Share our values of fairness, respect, passion, responsibility, and integrityThe company is an equal opportunity employer, drug-free workplace, and complies withADA regulations as applicable.
Physical Demands and Work EnvironmentThe physical demands and work environment described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Regularly required to stand, walk, bend, kneel, crouch, climb, reach, and work in physically demanding positions.
Must be able to lift, carry, push, or pull equipment and materials weighing up to 50 pounds.
Must be able to safely use ladders and enter, work in, and exit confined spaces, including wet wells and pits.
Regular travel to commercial, industrial, and municipal customer locations is required. Occasional travel may also be required for training.
Work may be performed in mechanical rooms, pump stations, wastewater treatment facilities, wet wells, pits, and other utility areas.
The employee may be exposed to wastewater, sewage, unpleasant odors, biological hazards, chemicals, dirt, moisture, noise, moving equipment, slippery surfaces, outdoor weather, and varying temperatures.
Confined-space entry may only be performed by employees who are properly trained and authorized. Employees must wear required personal protectiveequipment and follow all company, customer-site, and regulatory safety procedures.
NoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each dutyproficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed inthis document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Benefits:
We offer exceptional benefits: Health, Dental, Vision, Life and Critical Illness Insurance,Employee Assistance Program, Health Savings Account, 401(k) and match, TuitionReimbursement, PTO 19 days, 10 holidays, 6 sick days.Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance