Find & Apply For Field Service Technician Jobs in Plymouth, Minnesota

Title:

Tool Crib & VMI Specialist (Field Service)

Location:

Plymouth, MN (with 40% regional travel)

Salary Range:

$28.00

• $32.

00 / hour

Schedule:

Monday

• Friday, 7:00 AM
• 4:00 PM About the

Role:

Are you an experienced Tool Crib Attendant, an Industrial Distributor Specialist (Fastenal, MSC, Grainger), or a Machinist looking to step away from physical machine operation into a technical, client-facing career? If so, this is the perfect opportunity to leverage your cutting tool knowledge in a new direction. In this role, you will travel regionally (approx. 40% via car/airplane) to install, optimize, and maintain automated tool vending and inventory systems directly at our customer manufacturing facilities.

What We Offer:

• $28.00
• $32.00/hour (with annual performance & salary reviews)
• Day 1

Benefits:

Excellent Medical, Dental, and Vision Insurance

• 401(k) with Company Match
• Generous Paid Time Off (Holidays, Personal, & Vacation)

Key Responsibilities:

• Client-Site Audits:

  Assess, identify, and collect tooling inventory data at customer locations.

• System Installation:

  Lead or support the physical installation of automated tool-vending hardware, organize/label customer tooling, and establish inventory tracking databases using Excel.

• Customer Training:

  Provide professional, friendly on-site software training to client teams post-installation.

• Tech Support:

  Perform ongoing remote and on-site software maintenance and hardware support for vending machinery.

•

Warehouse Backup:

Provide localized support to our internal Tool Crib, delivery routes, and warehouse when not traveling.

What We Are Looking For:

• 3+ years of Tool Crib management, industrial inventory (VMI), or related machining/manufacturing environment experience.

• Strong Cutting Tool Literacy:

  Must easily identify common cutting tool types (inserts, end mills, drills, taps) and communicate using standard terminology.

• Tech & Excel Savvy:

  Proficient computer skills, including the ability to utilize Excel for organizing inventory data and maintaining basic software systems.

• Field-Ready & Client-Facing:

  Professional customer service skills with a friendly, outgoing personality.
• VMI Familiarity (A Plus!

): Prior exposure to industrial vending or tool management software (Fast Track, Cribware, Tool Boss, Matrix, CribMaster, AutoCrib, etc.) is highly helpful but not required.

Requirements:

• Ability to travel up to 40% of the time via car or airplane.
• Valid Driver's License with a clean, acceptable driving record.

Why Join Productivity Inc.? Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service. We're a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees. Apply Now Be part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees. IND123 Compensation details: 28-32 Hourly Wage