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Maintenance & Repair
Field Service Technician
Chagrin Falls, OH
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Property Restoration Technician PuroClean of the Chagrin Valley About the Role We're growing our team and looking for a skilled Property Restoration Technician to join us. This is a newly created role for someone who takes pride in doing hands-on, detail-oriented work while helping people through some of the most stressful moments they'll face with their homes or businesses. If you are detail and Customer oriented and have a background in water damage mitigation, fire damage remediation, or mold remediation — or have experience in a construction trade like carpentry or drywall and are ready to specialize in restoration — we want to hear from you. What You'll Do
Respond to water damage, fire damage, and mold remediation projects at residential and commercial properties
Assess damage, develop mitigation plans, and execute structural drying, demolition, and remediation work
Operate and maintain restoration equipment (air movers, dehumidifiers, air scrubbers, moisture meters, etc.)
Document job progress, moisture readings, and scope of work accurately
Communicate clearly and compassionately with Customers throughout the restoration process
Collaborate with team members and other trades to ensure jobs are completed correctly and on schedule
Follow all safety protocols and industry best practices on every job site What We're Looking For Experience
Minimum 3 years of experience in water damage mitigation, fire damage remediation, or mold remediation; 5-10 years strongly preferred
Background in a construction trade (carpentry, drywall, or similar) is a strong plus - we're seeking someone familiar with building structures, methods, and materials Certifications
Required (or ability to obtain quickly): IICRC certifications in Water Restoration Technician (WRT), Applied Structural Drying (ASD)
Preferred:
Applied Microbial Remediation Technician (AMRT), Fire and Smoke Restoration Technician (FSRT) Skills & Attributes
Strong attention to detail and a commitment to doing the job right
Comfortable and capable with hand and power tools
Curious and open-minded — willing to keep learning as techniques, equipment, and industry standards evolve
A genuine Customer service mindset, with empathy for customers experiencing loss or damage to their property
Strong communication skills and a calm, professional presence on-site
Ability to work independently and manage time effectively Physical Requirements
Ability to lift and carry restoration equipment and materials, sometimes weighing 50 lbs. or more
Ability to remove damaged personal property and/or building materials, which may involve navigating stairs (including basement access)
Comfortable standing, kneeling, bending, and working in tight or awkward spaces for extended periods
Ability to work in varying environmental conditions, including damp, dusty, or odorous job sites
Comfortable climbing ladders and working at heights when needed Compensation & Schedule
Competitive compensation, commensurate with experience
Guaranteed minimum of 30 hours per week
Health care insurance benefit offered
Ongoing training and support for maintaining and earning additional IICRC certifications
Please note: due to the emergency nature of restoration work, after-hours and/or weekend work is required from time to time, as dictated by the needs of a given job Why Join Us This is a chance to build something from the ground up as part of a newly established role, with real opportunity to grow your skills, earn additional certifications, and take on more responsibility over time.
We're looking for someone who wants to make restoration work their craft — not just a job. Interested candidates should submit a resume and a brief note about their relevant experience and certifications.