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Field Service Technician - Fiber Laser Systems Moore Machine Tools - 5.0 West Jordan, UT Job Details Full-time From $70,000 a year 1 day ago Benefits Travel reimbursement Health insurance Qualifications Mechanical blueprint interpretation Customer communication Engineering equipment malfunctions diagnostics Technical documentation In-person customer service Electrical schematic reading and interpretation Manufacturing facility experience Mechanical drawings Troubleshooting electrical systems Problem-solving Electrical control system maintenance Sensors Service technician experience Full Job Description Moore Machine Tools is seeking an experienced Field Service Technician - Fiber Laser Systems to install, commission, troubleshoot, maintain, and service industrial fiber laser cutting systems at customer facilities throughout the United States. This is a hands-on, travel-intensive position for a technically minded problem solver who is comfortable working with complex industrial machinery. Previous fiber laser service experience is strongly preferred , particularly experience troubleshooting laser cutting systems in a production environment. We are also willing to train the right candidate. Candidates with backgrounds in industrial maintenance, CNC machine service, electrical/controls, automation, military maintenance, or heavy equipment repair are encouraged to apply. Strong mechanical aptitude, technical curiosity, and a strong work ethic are required. The ideal candidate is a customer-first problem solver who can diagnose issues in the field, communicate effectively with customers, and take ownership of getting equipment back into production. What You'll Do As a Fiber Laser Field Service Technician, you will be responsible for supporting the installation, commissioning, maintenance, and troubleshooting of industrial fiber laser systems.

Responsibilities include:

Install, commission, and service industrial fiber laser cutting systems at customer facilities. Diagnose and troubleshoot mechanical, electrical, pneumatic, and control-system issues. Troubleshoot CNC controls, servo systems, drives, motors, sensors, and machine communication systems. Diagnose and service fiber laser cutting heads and related laser components. Troubleshoot laser sources and associated systems. Diagnose and maintain chiller and cooling systems. Troubleshoot assist-gas delivery systems and pneumatic components. Service and troubleshoot automated material handling, loading, and unloading systems. Perform preventative maintenance and machine inspections. Identify the root cause of equipment failures and determine the appropriate corrective action. Read and interpret electrical schematics, mechanical drawings, technical documentation, and service manuals. Work with factory technical support and engineering teams to resolve complex equipment issues. Train customers on proper machine operation, maintenance, and basic troubleshooting. Document service activities, machine issues, parts used, and completed repairs. Communicate clearly with customers regarding machine condition, repairs, and recommended maintenance. Represent Moore Machine Tools professionally at customer facilities. Travel nationwide to perform installations, service calls, troubleshooting, and customer support. Travel Expectations This is a nationwide traveling position based out of Utah .

The typical schedule is:

Approximately two weeks of Monday-Friday travel , followed by approximately one week working from the Utah office. During periods of increased demand, travel may extend to approximately three consecutive weeks . Weekend travel and work are uncommon but may occasionally be necessary due to customer requirements or installation schedules. When weekend work is required, technicians receive additional time off. All company-related travel expenses, including transportation, lodging, and other approved travel costs, are paid by Moore Machine Tools. Candidates should be comfortable spending significant time on the road and working independently at customer facilities across the United States. What We're Looking For Preferred Experience The ideal candidate will have previous experience servicing industrial fiber laser cutting systems . Experience with laser cutting equipment is highly valuable. Additional experience in any of the following areas is beneficial: Fiber laser machine service and troubleshooting CNC machine service Industrial automation Electrical and controls troubleshooting Servo and motion control systems Industrial maintenance Heavy equipment repair Military equipment maintenance Hydraulic and pneumatic systems Required Qualifications Strong mechanical aptitude and hands-on troubleshooting ability. Strong work ethic and willingness to take ownership of problems. Ability to troubleshoot complex industrial equipment systematically. Comfortable working independently in customer manufacturing facilities. Ability to diagnose problems across mechanical, electrical, pneumatic, and control systems. Electrical troubleshooting experience is strongly beneficial. Ability to read electrical schematics and technical documentation. Strong communication and customer service skills. Ability and willingness to travel extensively throughout the United States. Professional demeanor when interacting with customers. Willingness to continue learning new laser technologies, controls, and machine systems. Fiber laser service experience is strongly preferred. However, we will consider exceptional candidates from related technical fields who demonstrate the mechanical aptitude, electrical knowledge, troubleshooting ability, and work ethic required to become successful fiber laser technicians. Physical Requirements This is an active field service position.

Candidates must be able to:

Lift and carry up to 50 pounds. Stand for extended periods while servicing machinery. Bend, kneel, crawl, and work in various positions around industrial equipment. Climb ladders and access elevated machine components when required. Work safely around large industrial machinery and manufacturing environments. Travel extensively and work at customer facilities across the country. What We Provide Moore Machine Tools provides the tools, training, and support necessary for our technicians to succeed in the field.

Benefits include:

Training on industrial fiber laser systems and related equipment. Company-provided tools. Health insurance. 401(k) retirement plan. Company-paid travel expenses. Continued technical training and professional development. Support from experienced service and technical personnel. Opportunity to develop specialized expertise in one of the fastest-growing areas of industrial metal fabrication. Why Moore Machine Tools? Our customers depend on their equipment to keep production moving. When a fiber laser goes down, every minute matters. Our field service technicians are responsible for more than simply repairing machines—they are responsible for helping customers get back into production and protecting their investment in advanced manufacturing equipment. We're looking for technicians who take pride in their work, enjoy solving difficult technical problems, and understand the importance of treating every customer like a long-term partner. If you have fiber laser service experience and are looking for a position where your technical skills, independence, and work ethic are valued, we'd like to hear from you.

Pay:

From $70,000.00 per year

Work Location:

In person