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Maintenance & Repair
Field Service Technician
East Troy, WI
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Security & Surveillance Installation & Service Technician Hunter Security & Surveillance Systems Location:
Southern Wisconsin — Milwaukee to
Janesville, WI Job Type:
Full-Time Pay:
$20-$35 per hour
Work Location:
On the road About Hunter Security & Surveillance Systems Hunter Security & Surveillance Systems is a leading provider of commercial, industrial, and residential security solutions. Our comprehensive product and service offerings include intrusion detection, CCTV and video surveillance, card access systems, fire and CO₂ detection, integrated audio/visual systems, and more. Since our founding, we have built a reputation for innovative solutions, superior workmanship, and exceptional customer service. In 2016, Hunter Security & Surveillance was ranked 19th on the Fast50 Growth Chart for Security Companies, and we continue to maintain an A+ Accredited Business rating with the Better Business Bureau. Our mission is to provide high-quality security and surveillance systems at competitive prices. We accomplish this by hiring, developing, and supporting exceptional employees. Position Overview Hunter Security & Surveillance Systems is seeking a dependable and technically minded Security & Surveillance Installation & Service Technician to join our Southern Wisconsin team. This position will primarily serve customers throughout the Milwaukee-to-Janesville corridor , including surrounding communities. You will install, maintain, troubleshoot, and service a variety of security and surveillance systems at commercial, industrial, and residential locations. The ideal candidate is mechanically inclined, enjoys troubleshooting technical problems, takes pride in quality workmanship, and provides professional customer service. Training is available for candidates who have a solid technical foundation and a willingness to learn. Key Responsibilities Install, dismantle, service, test, and maintain security systems, CCTV/video surveillance, fire detection, and card access systems. Read and interpret electrical drawings, technical documentation, blueprints, and building plans. Troubleshoot installation and system performance issues and implement effective solutions. Configure and support networking equipment and IP-based video surveillance systems. Respond to service tickets using a laptop or computer and document work accurately. Record service hours, mileage, materials, and work completed. Communicate professionally with customers, coworkers, and company leadership. Participate in project coordination calls and provide updates as needed. Educate customers on system operation and provide ongoing technical support. Perform routine system inspections, testing, and preventive maintenance. Maintain company-provided tools, equipment, vehicle, and technology. Follow company procedures, safety requirements, and quality standards. Travel throughout the assigned Southern Wisconsin territory as needed. Qualifications At least one year of installation experience required; security, surveillance, or low-voltage experience preferred. Associate degree in a related technical field or equivalent hands-on work experience preferred. Basic understanding of electrical systems, wiring, and technical troubleshooting. Familiarity with networking and IP video systems is a plus; training is available. Strong attention to detail and commitment to quality workmanship. Excellent communication and customer service skills. Ability to work independently, manage time effectively, and prioritize service calls. Dependable, professional, and willing to learn new technologies. Valid driver's license required. Willingness to travel throughout the assigned territory, with occasional overnight stays as needed. Compensation & Benefits Competitive pay: $20-$35 per hour , based on experience and qualifications. Paid holidays and vacation time. Health insurance. Dental and vision benefits or reimbursement, as applicable under company policy. 401(k) with company match. IRA with profit-sharing opportunities. Bonus opportunities. Per diem for qualifying overnight travel and reimbursement of approved business travel expenses. Company-provided truck, laptop, cell phone, and credit card. Tools and equipment provided. Career development and advancement opportunities. Why Join Hunter Security & Surveillance Systems? At Hunter Security, you are not just taking a job — you are building a career with a company that values technical expertise, integrity, and customer commitment. We invest in our employees by providing the equipment, training, support, and opportunities needed to succeed. If you enjoy hands-on technical work, solving problems, and helping customers protect their people and property, we encourage you to apply. Join Hunter Security & Surveillance Systems and help us deliver dependable security solutions throughout Southern Wisconsin.
Employment Requirements Job Type:
Full-time Experience:
At least one year of installation experience required
License:
Valid driver's license required
Travel:
Travel throughout the Milwaukee-to-Janesville area and surrounding communities
Work Setting:
Field-based, on-site customer installations and service calls
Pay:
$20.00 - $35.00 per hour Expected hours: 40.0 per week