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Maintenance & Repair
HVAC Mechanic / Installer
Auburn, WA

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Green City Heating and Air

HVAC Service Technician

Job Description

HVAC Service Technician Green City Heating and Air Auburn, WA Job Details Full-time $33 - $72 an hour 5 hours ago Benefits Paid training Fuel card Company truck Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off 401(k) 4% Match Vision insurance 401(k) matching Professional development assistance Flexible schedule Life insurance Retirement plan Tools provided Paid sick time Qualifications Field service equipment repair Refrigeration system troubleshooting Customer communication EPA Refrigeration Certification In-person customer service Split-system HVAC systems HVAC/R Furnace systems Van handling NATE Certification EPA 608 Technician Certification Performing background checks Mobile devices Full Job Description The shop you liked probably got bought. We didn't. If you've been in this trade a few years in King or Pierce County, you've watched it happen. The shop you liked gets acquired. New logo, new software, new revenue target set by a regional manager you will never meet. The person who used to sign your check becomes a line item in somebody's roll-up. Green City Heating and Air Conditioning is still owned by the family that started it. Jeff and Katrina Simonson opened the doors in Auburn in 2011, and four family members run the company today. There are about twenty of us. We don't subcontract a single job — every service call, every install, every warranty return is handled by our own people, to our own standard. Our team averages eight years of tenure. In residential HVAC, that is the only culture statistic that means anything. The numbers, up front Most HVAC postings in this market say "competitive pay," "great benefits," and "spiffs," and then never tell you what any of it means. Here is ours in actual figures: $32.00 - $48.00 per hour base , depending on experience Uncapped performance pay — commission and spiffs on maintenance agreements, indoor air quality equipment, accessories, and system upgrades. No cap, no ceiling, no cutoff once you hit a number Our top service technicians clear $100,000 a year , base plus performance pay And there's a rung above this one. The highest earner in this company is on pace for more than $200,000 this year in a fully commissioned Comfort Advisor seat — a seat we promote technicians into $2,000 sign-on bonus 401(k) with a 4% company match — a real number, not "401(k) with match" Your choice of a 4-day (4/10) workweek or a standard Monday-Friday. Your call, not a dispatcher's What the work actually is This is a true service seat — diagnostics, repair, and honest customer solutions, start to finish. Not filter swaps, and not a script. Diagnose and repair residential heat pumps, gas furnaces, ductless mini-splits, air conditioners, and boilers Troubleshoot across electrical, refrigerant, airflow, and control problems Run every call start to finish and document it accurately in Housecall Pro on a company tablet Verify manufacturer warranty coverage, order parts, and complete the warranty paperwork so the customer actually gets what they're owed Explain repair-versus-replace in plain language, with options a homeowner can genuinely choose between Recommend our Comfort Care maintenance plan, IAQ products, and system upgrades — honestly, at the customer's pace Write estimates, secure approval, and collect payment when required Arrive on time, protect the home, and leave the work area cleaner than you found it Drive a company service van to customer homes across King, Pierce, and Snohomish counties. Driving to customer sites is an essential function of this position. How we run — and why techs stay eight years You will always know what "done" looks like. Every service call runs against a written standard. Not "however they taught you at the last place," and not whatever the busiest tech decided that morning. You will be coached on your own numbers. In a recurring service meeting we go through first-time completion, callbacks, average ticket, and membership conversion — your specific jobs, your specific numbers, on a regular cadence. Not a vague performance conversation nine months after the fact. Nobody is running a leaderboard on you. Performance pay rewards the work you actually complete and the solutions customers actually want. If you've worked somewhere that ran on guesswork, this is the opposite of that. If you've worked somewhere that ran on pressure, this is also the opposite of that. About Green City Family-owned and family-run since 2011, built on Jeff Simonson's 30-plus years in the South Sound trade. We hold 35+ industry awards , an A+ BBB rating , and Google Guaranteed status, and we've served 10,000+ customers out of our Auburn home base. We're a Daikin Comfort Pro dealer , so you'll be working on premium, factory-backed equipment. Washington State License #
GREENCH866B2
. Compensation and benefits Pay and other compensation $32.00 - $48.00 per hour base, depending on experience Uncapped commission and spiffs on maintenance agreements, indoor air quality products, accessories, and system upgrades $2,000 sign-on bonus Overtime paid at time and a half Health and retirement Medical, dental, and vision insurance Life insurance 401(k) retirement plan with a 4% company match Time off 40 hours (1 week) of paid time off in your first year, increasing with tenure 6 paid holidays Paid sick leave — 1 hour accrued for every 40 hours worked Set up to do the job right Take-home company service van and fuel card Company tablet, uniforms, and a tool program Paid training, plus EPA and NATE certification reimbursement Steady, year-round work — we're a full-service shop, not a summer-AC operation Where this goes Defined advancement path to Lead Service Technician, Install, and Comfort Advisor We pay for the training and certifications that get you there Continuous skill development as equipment and controls change Team events, recognition, and owners who know what you're working toward What you bring 3+ years of residential HVAC service experience, confident running calls on your own Strong diagnostics across electrical, refrigerant, airflow, and controls Working knowledge of heat pumps, gas furnaces, and ductless systems (Daikin experience a plus) Current EPA 608 certification An insurable driving record, since you'll be driving a company van to customer homes every day Comfortable working from a tablet and mobile field software Clear, patient communication with homeowners — and the judgment to do the job right when nobody is watching Ability to work in attics, crawlspaces, and tight mechanical rooms, and to lift up to 75 pounds Must pass a background check upon a conditional offer of employment How to apply Apply here with your resume and a short note about what you're actually looking for in your next shop. We read every one, and we respond fast — typically within one business day. If it's a fit, you'll talk with our Service Manager and then meet the owners. No six-week black hole. If you're a skilled technician looking for a long-term home with published numbers, a real standard, and room to grow, we'd like to meet you. Green City Heating and Air Conditioning is an equal opportunity employer. All applicants will be considered without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, marital status, honorably discharged veteran or military status, the presence of any sensory, mental, or physical disability, or any other status protected under applicable federal, state, or local law.
Pay:
$33.00 - $72.00 per hour
Benefits:
401(k) Company truck Dental insurance Flexible schedule Flexible spending account Fuel card Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tools provided Vision insurance
Experience:
HVAC/R:
3 years (Required)
Work Location:
In person