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Maintenance & Repair
Maintenance / Service Supervisor
Beverly Hills, CA

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Builderman and Company

Maintenance Department

Job Description

Overview We are seeking a dynamic, highly organized, and knowledgeable Bilingual Maintenance Coordinator to oversee our day-to-day operations. This pivotal role bridges the gap between field execution and financial health by scheduling technicians, coordinating workflows, and managing financial documentation. Our ideal candidate possesses strong construction knowledge to accurately interpret technical field notes and translate them into professional estimates and invoices within QuickBooks. Clear, comprehensive communication is critical for this role; you must be fluent in both English and Spanish to seamlessly translate the day-to-day workload, instructions, and expectations to our field technicians, while presenting high-level, thorough project reports to property owners.
Key Responsibilities Bilingual Communication & Technician Support Workload Translation:
Translate day-to-day workloads, technical job details, and specific instructions clearly from English to Spanish for field teams.
Technician Support:
Act as the primary, fluent point of contact for maintenance technicians, ensuring they have the precise project data needed to complete jobs.
Thorough Owner Reporting:
Translate technical construction jargon and field updates into detailed, highly professional status reports and descriptions for property owners.
Operations & Workflow Management Work Order Optimization:
Receive, prioritize, and efficiently assign daily maintenance requests to field technicians.
Scheduling & Dispatch:
Schedule and manage maintenance technicians, client appointments, and daily work orders.
Project Oversight:
Oversee unit turns, repairs, and light renovation projects from start to finish.
Turnaround Management:
Identify and eliminate bottlenecks in the maintenance-to-billing pipeline to speed up project delivery.
Quality Control:
Monitor project progress, communicate updates, and ensure all work is completed on time, within scope, and up to quality standards.
System Management:
Manage end-to-end maintenance workflows in AppFolio , from initial tenant requests and vendor coordination to owner approval and final invoicing.
Estimating, Billing & Finance Estimating & Invoicing:
Review detailed construction work scopes to create accurate project estimates and client invoices via QuickBooks .
Financial Tracking:
Process invoicing, handle data entry, manage reconciliation, and track expenses to support the company's financial health.
Record Keeping:
Maintain meticulous records of timesheets, job progress, expenses, and billing transactions. Qualifications & Skills Language (Required): Native or professional fluency in both English and Spanish, with the ability to accurately translate technical construction terms between both languages. Construction Knowledge (Required): Strong understanding of construction terminology, materials, and processes to independently draft accurate estimates. QuickBooks Proficiency (Required): Proven experience utilizing QuickBooks for invoicing, billing tracking, and estimate generation.
Experience:
2+ years in construction administration, maintenance coordination, or project billing.
Project Tracking:
Proven experience managing unit turns, renovations, or maintenance projects from start to finish.
Team Leadership:
Experience scheduling and supervising technicians, vendors, or field teams in a fast-paced environment.
Detail-Oriented:
Extreme accuracy when handling numbers, line items, and job descriptions.
Interpersonal Skills:
Exceptional phone etiquette, customer service, and strong negotiation skills.
Software:
Experience using property or maintenance management platforms like AppFolio is highly preferred. We value energetic professionals who thrive on accuracy, efficiency, and collaboration, ready to make an impact every day!
Pay:
$30.00 - $35.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Application Question(s): How many years of Quickbooks experience do you have ?
Experience:
Construction management: 2 years (Required)
Language:
Fluent Spanish (Required)
Work Location:
In person