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Maintenance Supervisor Job description

POSITION SUMMARY

The Maintenance Supervisor is responsible for supporting the daily operations of the Maintenance Department by providing leadership, direction, and oversight to maintenance technicians. This role helps ensure maintenance coverage, technician accountability, equipment reliability, and timely response to production needs. The Maintenance Supervisor serves as a hands-on leader who supports safety, communication, training, corrective maintenance activities, timekeeping, and overall department performance. This position is classified as salary exempt and is generally scheduled Monday through Friday. The Maintenance Supervisor must remain available for on-call support when urgent maintenance needs, production interruptions, staffing issues, or other operational priorities arise.

ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES

Leadership & Supervision Supervise and support maintenance technicians in daily work activities. Provide direction, coaching, and follow-up to ensure work is completed safely, efficiently, and in alignment with company expectations. Foster a culture of safety, accountability, teamwork, and continuous improvement. Serve as a point of contact for maintenance-related issues during assigned work hours and when on-call support is needed. Communicate effectively with production, sanitation, quality, warehouse, and other departments as needed. Department Support Support the Maintenance & Process Manager in the daily operation of the Maintenance Department. Assist in maintaining consistent maintenance coverage to support production operations. Monitor technician performance, attendance, work completion, and adherence to company policies and procedures. Help ensure maintenance technicians have the tools, information, and support needed to complete assigned work. Escalate equipment concerns, staffing concerns, safety issues, or repeated maintenance problems to the Maintenance Manager. Timekeeping & Attendance Oversight Review and maintain accurate timekeeping records for maintenance employees. Monitor employee clock-ins, clock-outs, attendance, missed punches, overtime, and schedule adherence. Address timekeeping discrepancies in a timely and consistent manner. Ensure maintenance employees follow company timekeeping procedures. Communicate attendance or timekeeping concerns to Human Resources and the Maintenance Manager when appropriate. Training & Development Assist with onboarding and training of maintenance technicians. Support ongoing technical training and skill development within the department. Identify training needs and communicate skill gaps to the Maintenance & Process Manager. Encourage technicians to follow proper troubleshooting, repair, documentation, and safety practices. Corrective Maintenance Support Support the timely completion of corrective maintenance activities. Help prioritize urgent repairs based on production needs, safety concerns, and equipment impact. Follow up on assigned maintenance work to ensure completion and proper communication. Assist technicians with troubleshooting and repair needs when appropriate. Track recurring issues and communicate concerns to the Maintenance Manager. Safety & Compliance Promote and enforce safe work practices within the Maintenance Department. Ensure technicians follow lockout/tagout, PPE, GMP, and other company safety requirements. Report safety concerns, near misses, equipment hazards, and policy violations as required. Support compliance with company policies, procedures, and documentation expectations. Participate in safety discussions, audits, and improvement efforts as needed.

QUALIFICATIONS

Proven experience in industrial maintenance, preferably in a manufacturing environment. Prior leadership, lead technician, or supervisory experience preferred. Strong mechanical, electrical, and troubleshooting knowledge. Ability to lead, coach, and hold employees accountable in a fair and consistent manner. Ability to read and interpret technical drawings, manuals, equipment documentation, and work instructions. Strong communication, problem-solving, and organizational skills. Ability to manage multiple priorities in a fast-paced production environment. Ability to maintain confidentiality and handle employee timekeeping information appropriately. Must be available for on-call support when business needs arise.

PHYSICAL REQUIREMENTS

Ability to stand, walk, bend, climb, reach, and work around manufacturing equipment. Ability to lift, push, pull, or carry items as required by the position. Ability to work in a manufacturing environment with noise, machinery, moving equipment, and varying temperatures. Ability to wear required PPE and follow all safety requirements.

WORK ENVIRONMENT

This position works primarily in a manufacturing and maintenance environment. The Maintenance Supervisor will regularly interact with maintenance technicians, production employees, supervisors, and management. The role requires a balance of hands-on maintenance knowledge, employee supervision, timekeeping oversight, and operational support.

EMPLOYMENT CLASSIFICATION

This is a full-time, salary exempt position. The normal schedule is typically Monday through Friday; however, the role requires flexibility and availability for on-call support when maintenance or operational needs arise.