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Competency:

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving

Identifies and resolves problems in a timely manner; Customer Service
Manages difficult or emotional customer situations; Responds promptly to customer needs; Team Work
Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Leadership
Inspires respect and trust; Ethics
Works with integrity and ethically; Upholds organizational values; Organizational Support
Follows policies and procedures; Accountability
Takes responsibility for own actions; Professionalism
Treats others with respect and consideration regardless of their status or position; Quality
Looks for ways to improve and promote quality.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED).

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

Computer Skills:

Ability to use iPad or Tablet, and database software.

Certificates and Licenses:

Valid Alabama Driver's License Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl and talk or hear. 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