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Key Responsibilities:

Wireless Point-to-Point (P2P): Install and configure P2P systems for both business and residential \"Managed Property\" clients. This includes mounting outdoor equipment to extend networks from a main residence to detached buildings.

Residential Solutions:

Work with residential customers to identify the best way to improve their home experience, such as installing outdoor mesh extenders to cover patios or metal workshops.

Physical Installations:

Run Ethernet and Fiber Optic cabling in various environments. You must be comfortable climbing ladders and working in elevated workspaces.

Hardware Support:

Diagnose and troubleshoot issues with computers, IP camera systems, and network devices.

Customer Interaction:

Assist customers with product setup and provide friendly training on how to use their new equipment and services.

Documentation:

Maintain accurate logs of support requests and inventory in our ticketing system.

Technical Skills:

Windows System Administration
Network Management
DNS Management
TCP/IP Protocols
Routing and Switching
VLAN Configuration
Firewall Configuration
VPN Configuration
Backup & Disaster Recovery
Server Migration & Virtualization Qualifications:
Minimum of 5 years of experience in IT services or a related field.
Strong understanding of IT infrastructure and networking concepts.
Excellent problem-solving and analytical skills.
Ability to work independently and as part of a team.
Strong communication and customer service skills.
Relevant certifications (e.

g., CompTIA Network+, CompTIA Security+,

Microsoft Certified:

Azure Administrator) are a plus.

Job Types:

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Find & Apply For Repair / Service Technician Jobs in Caldwell, Kansas

IT Services Technician