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Manufacturing
Jeweler
Tacoma, WA

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JD & Co. Inc.

Jewelry Custom Order Processor

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Job Description

Jewelry Custom Order Processor JD & Co. Inc. - 4.5 Tacoma, WA Job Details Full-time $25.51 - $30.72 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Referral program Retirement plan Qualifications Email customer support Direct client contact Attention to detail Typing Order tracking Manufacturing company experience Quality data entry Client interaction via phone calls Full Job Description Company Overview JD&Co. A Trung Do's Goldsmith Services Company is a distinguished international organization specializing in jewelry repair, custom design, and manufacturing. With over 25 years of experience, the company has built a reputation for delivering exceptional craftsmanship to independent jewelers and major retail clients worldwide.
Job Title:
Custom Jewelry Order Processor Company:
JD & Co.
Location:
Tacoma, WA JD & Co. is looking for a detail-oriented Custom Jewelry Order Processor with jewelry industry experience to join our team. This role coordinates custom jewelry orders and keeps clients informed throughout the process.
Responsibilities:
Process custom jewelry orders accurately, including entering specifications and maintaining detailed records. Communicate with clients primarily by email, as well as by phone and text. Clarify order details, respond to questions, and provide updates on pricing, approvals, and production timelines. Coordinate with our CAD and production teams to ensure client requests are clearly understood. Track orders and follow up on outstanding information or approvals. Review order details for accuracy before moving jobs into production.
Requirements:
Previous jewelry industry experience is required. Strong typing skills and accurate data entry. Excellent written and verbal communication skills. Ability to write clear, professional emails. Strong attention to detail, organization, and follow-through. Ability to manage multiple orders in a busy environment. Comfortable using computers, email, and order-tracking software. Experience with custom jewelry orders, jewelry repairs, or CAD coordination is a plus. To apply, please submit your resume and a brief description of your jewelry experience.
Pay:
$25.51 - $30.72 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Paid time off Referral program Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs