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Manufacturing
Production Plant Manager
Independence, KY

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Augur Metal Products

Office Manager/Manufacturing Operations Coordinator

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Job Description

Office Manager / Manufacturing Operations Coordinator Position Summary We are seeking an experienced and highly organized Office Manager / Operations Coordinator to oversee daily administrative and operational functions within our manufacturing environment. The ideal candidate will have a strong background in metal fabrication, ERP systems, quality assurance, customer communication, and process improvement. This individual will serve as a key link between customers, sales, engineering, and production while leading a small office team and driving operational efficiencies through technology and automation. Office & Operations Management
  • Manage day-to-day office operations and workflow.
  • Supervise, mentor, and support a team of 3-4 office personnel.
  • Coordinate activities between sales, engineering, purchasing, quality, and production teams.
  • Assist management with operational planning and continuous improvement initiatives. ERP & Manufacturing Systems
  • Maintain and utilize E2 Shoptech ERP software for job tracking, scheduling, inventory control, reporting, and order management.
  • Ensure accuracy of production, inventory, and customer data.
  • Generate reports and analyze business data.
  • Recommend process improvements to maximize ERP effectiveness. Manufacturing & Fabrication Support
  • Working knowledge of metal fabrication processes including laser cutting, CNC machining, welding, forming, stamping, and assembly.
  • Review customer drawings and manufacturing requirements.
  • Have a basic understanding of CAD drawings and blueprint interpretation.
  • Support quoting, project coordination, and production planning. Quality Assurance & Customer Support
  • Maintain an understanding of quality assurance principles and manufacturing quality standards.
  • Assist with customer quality concerns, corrective actions, and documentation requests.
  • Communicate with customers as needed regarding orders, schedules, deliveries, and project inquiries.
  • Help maintain positive customer relationships through professional communication. Process Improvement & Automation
  • Identify opportunities to improve efficiency and reduce administrative workload.
  • Utilize AI tools and automation technologies to streamline office and operational processes.
  • Develop automated workflows for reporting, customer communications, and administrative tasks. Qualifications
  • 5+ years of experience in manufacturing office management, operations coordination, or a related role.
  • Strong knowledge of metal fabrication and manufacturing processes.
  • Experience with E2 Shoptech or similar ERP software.
  • Experience managing and leading a team of 3-4 employees.
  • Proficiency in Microsoft Office Suite (Excel, Word, and Outlook).
  • Understanding of quality assurance processes and manufacturing quality standards.
  • Strong organizational, communication, and problem-solving skills. Preferred Qualifications
  • Experience with quoting, scheduling, and customer service in a manufacturing environment.
  • Basic understanding of CAD drawings and blueprint interpretation.
  • Experience implementing AI tools and workflow automation.
  • Knowledge of Lean Manufacturing and continuous improvement principles.
Pay:
$31.00 - $50.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person