Find & Apply For Production Worker Jobs in Port Huron, Michigan

We are looking for an IT Manufacturing Systems Specialist with hands-on IT troubleshooting experience, knowledge of PLCs and industrial automation, and experience supporting manufacturing applications, particularly Roadrunner, QAD ERP, and Ignition . This person will provide day-to-day technical support for the systems and equipment that keep our manufacturing operations running. Responsibilities include supporting computers, users, printers, industrial hardware, and manufacturing applications, with a strong emphasis on troubleshooting Roadrunner and helping maintain reliable communication between manufacturing systems and production operations. The ideal candidate understands that issues on the manufacturing floor can directly affect production. They should be comfortable investigating problems, working with production personnel, and determining whether an issue involves IT infrastructure, Roadrunner, another manufacturing application, or connected industrial equipment. This is a hands-on position that requires travel to company locations throughout Michigan and Chicago, along with participation in a rotating after-hours on-call schedule. The specialist will work with the existing IT team, manufacturing personnel, and outside support providers to resolve issues and maintain reliable operations.

Key Responsibilities:

Manufacturing Systems, Roadrunner, PLCs & Automation Provide day-to-day support and troubleshooting for the Roadrunner manufacturing application. Roadrunner knowledge is an important part of this role. Investigate Roadrunner issues involving application functionality, user access, data flow, and communication with other manufacturing systems. Support QAD ERP and assist users with common application and account-related issues. Provide first-line support for Ignition, including basic functionality checks and server health checks, escalating more complex issues to contracted support providers. Use knowledge of PLCs and industrial automation to help identify and troubleshoot issues involving production equipment and connected manufacturing systems. Help determine whether problems originate with Roadrunner, other manufacturing applications, IT infrastructure, network connectivity, or industrial equipment. Work with controls engineers, maintenance personnel, and outside vendors when issues require specialized PLC or automation support. Maintain and troubleshoot manufacturing hardware, including barcode scanners, digital scales, time clocks, and other production-floor devices. Help maintain reliable communication between manufacturing applications, production workstations, and connected equipment.

Qualifications & Requirements:

At least 2 years of IT support or technical troubleshooting experience preferred. Hands-on experience with Roadrunner or a comparable manufacturing application, with the ability to troubleshoot application and production-support issues. Familiarity with QAD ERP, Ignition, or other manufacturing execution and production systems. Working knowledge of PLCs, industrial automation, or manufacturing control systems. Experience supporting Windows computers, user accounts, software, and hardware. Working knowledge of Active Directory and basic network troubleshooting. Experience with computer imaging, workstation deployment, and peripheral support. Strong hardware troubleshooting skills, including printers, barcode printers, scanners, and other connected devices. Ability to investigate technical issues methodically and recognize when to involve a controls engineer, application vendor, or other specialist. Good communication skills and the ability to work with office employees, production personnel, and outside service providers. Ability to prioritize issues that affect production and follow through until they are resolved or appropriately escalated. Valid driver's license and ability to travel independently to company locations throughout Michigan and Chicago. Willingness to participate in a rotating weekly on-call schedule and respond on-site outside normal business hours when critical issues require it.

Preferred Experience:

Direct experience supporting Roadrunner in a manufacturing environment. Experience with QAD ERP and Ignition SCADA. Exposure to PLCs, HMIs, industrial networks, and communication between production equipment and manufacturing applications. Experience supporting manufacturing hardware and troubleshooting production-related technology issues. Familiarity with IT security and compliance requirements, including DoD, ITAR, and CMMC.

Expected hours:

No less than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): This position is on-site in Port Huron, MI, and is not eligible for remote work. Are you willing and able to work on-site? What is your expected salary range for this position? Are you willing to participate in a rotating weekly on-call schedule and travel to our facilities outside normal business hours when critical issues require an on-site response? This position requires travel to company facilities throughout Michigan and Chicago. Are you willing and able to travel to these locations as needed? Will you now or in the future require employment visa sponsorship? Briefly describe your experience with PLCs, industrial automation, or manufacturing systems. What types of equipment or systems have you supported?

Education:

Associate (Preferred)

Experience:

ERP systems: 2 years (Preferred)

Roadrunner:

2 years (Preferred)

PLC:

2 years (Preferred) Ability to

Commute:

Port Huron, MI 48060 (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person