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Quality Control Systems Manager
Grand Terrace, CA
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Clinical Lab of San Bernardino, Inc.

Quality Assurance Manager / Assistant Quality Assurance Manager

Job Description

Company:
Clinical Laboratory of San Bernardino, Inc.
Location:
Grand Terrace, California Department:
Quality Assurance /
Laboratory Operations Reports To:
Technical Manager Employment Type:
Full-Time Schedule:
Monday-Friday, 8:00 a.m.-5:00 p.m., with overtime as needed
POSITION SUMMARY
Clinical Laboratory of San Bernardino, Inc. (CLSB) is seeking a qualified and detail-oriented individual to join our team as a Quality Assurance Manager or Assistant Quality Assurance Manager. We are an environmental laboratory specializing in water quality testing and are committed to maintaining the accuracy, reliability, and integrity of our analytical results while meeting applicable regulatory and accreditation requirements. This position supports the design, implementation, maintenance, and continuous improvement of the laboratory's Quality Assurance/Quality Control (QA/QC) program. Responsibilities include reviewing analytical data, conducting internal audits, maintaining quality documentation, monitoring corrective actions, coordinating Proficiency Testing (PT), supporting equipment calibration and maintenance, and ensuring compliance with applicable California Environmental Laboratory Accreditation Program (ELAP) requirements, U.S. Environmental Protection Agency (EPA) methods, and other relevant regulatory standards. The final position classification—Quality Assurance Manager or Assistant Quality Assurance Manager—will be determined based on the candidate's education, laboratory experience, technical expertise, and demonstrated ability to independently manage quality assurance responsibilities. The Quality Assurance Manager is expected to independently oversee the laboratory's QA/QC program, regulatory compliance, data review, audits, and corrective actions. The Assistant Quality Assurance Manager assists with implementing and maintaining the program, conducting data reviews, coordinating quality activities, and supporting accreditation compliance, with the opportunity to assume greater responsibility as experience and competency develop. Candidates with substantial QA/QC management experience and candidates with relevant analytical laboratory experience who are looking to develop their quality assurance expertise are encouraged to apply. The successful candidate must be dependable, organized, detail-oriented, and capable of managing competing priorities while meeting regulatory and project deadlines. The role involves both computer-based data review and hands-on laboratory support as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities and the level of independence will vary according to the employee's qualifications and assigned classification. 1. Quality Assurance and Regulatory Compliance Serve as a primary resource for laboratory QA/QC activities. Develop, implement, maintain, and evaluate the laboratory's quality management system. Ensure quality policies, processes, procedures, and documentation are current and consistently followed. Review and update the Quality Assurance Manual, standard operating procedures (SOPs), analytical methods, and associated quality documentation annually or as required. Plan, conduct, coordinate, or assist with internal laboratory audits and quality assessments. Identify, document, and communicate deficiencies, nonconformances, and potential quality issues to laboratory management. Monitor corrective actions, document their implementation, and evaluate their effectiveness. Support laboratory accreditation assessments, regulatory inspections, client audits, and other external reviews. Maintain familiarity with applicable ELAP requirements, EPA analytical methods and guidance, Standard Methods, the Code of Federal Regulations, and other relevant regulatory and accreditation requirements. Monitor regulatory and technical developments and recommend updates to laboratory policies, procedures, and practices. Assist with preparing and maintaining quality plans, audit documentation, and other records required for accreditation and regulatory compliance. 2. Analytical Data Review and Quality Control Review analytical data and quality control (QC) results objectively for accuracy, completeness, validity, and compliance with applicable methods and requirements. Accurately maintain, document, organize, and review electronic and hardcopy analytical records. Verify that analytical documentation, calculations, QC results, and associated records are complete, traceable, and appropriately documented. Review laboratory data in the Laboratory Information Management System (LIMS) and other applicable data management systems. Identify discrepancies, investigate quality issues, and communicate findings to laboratory personnel and management. Perform or assist with environmental laboratory data validation in accordance with applicable EPA protocols, analytical methods, and project-specific requirements. Monitor QC results and assist with troubleshooting analytical issues, including instrument malfunctions, sample matrix interference, and QC failures. Review and monitor Demonstrations of Capability (DOCs), Method Detection Limits (MDLs), and Detection Limit Reports (DLRs), as applicable. Ensure applicable quality control requirements and project-specific turnaround times are met. Assist with preparing and reviewing regulatory compliance reports and other laboratory deliverables. 3. Proficiency Testing and Accreditation Requirements Coordinate the ordering, scheduling, handling, analysis, and documentation of Proficiency Testing (PT) samples. Monitor PT schedules and deadlines and ensure results are submitted within required timeframes. Review PT results against applicable accreditation requirements and maintain appropriate records. Investigate unsatisfactory PT results, identify potential causes, and coordinate corrective actions as needed. Maintain documentation demonstrating compliance with applicable accreditation and quality requirements. Assist with preparing supporting documentation for accreditation assessments and regulatory reviews. 4. Equipment Calibration, Maintenance, and Technical Support Oversee or assist with equipment calibration, maintenance, performance verification, and repair activities. Maintain or review calibration, maintenance, and equipment performance records. Coordinate third-party instrument servicing and repairs as assigned. Assist with troubleshooting analytical challenges involving instrument malfunctions, sample matrix interference, and QC failures. Assist with the setup, operation, and maintenance of laboratory instrumentation, including gas chromatography (GC), gas chromatography/mass spectrometry (GC/MS), high-performance liquid chromatography (HPLC), and related equipment, as appropriate to the candidate's training and qualifications. Monitor laboratory equipment and support the timely completion of required maintenance and calibration activities. 5. Laboratory Supplies and Inventory Monitor laboratory supplies, analytical reagents, standards, and other materials necessary for laboratory operations. Assist with purchasing and maintaining adequate supplies to support analytical testing. Monitor chemical inventory and ensure applicable Safety Data Sheets (SDSs) are available and maintained. Support appropriate storage, handling, and use of laboratory chemicals and materials. Assist laboratory personnel with technical and operational needs as assigned. 6. Training, Competency, and Safety Assist with planning, implementing, and evaluating training and competency programs for laboratory personnel. Maintain or review employee training records, competency assessments, and method-specific documentation. Provide guidance and training regarding analytical methods, quality control procedures, documentation practices, and regulatory requirements, as appropriate to the assigned classification. Conduct or assist with laboratory safety inspections and communicate identified hazards or deficiencies. Promote safe handling, storage, and use of laboratory chemicals, equipment, and materials. Support applicable laboratory safety programs and serve as Safety Officer and/or Radiation Safety Officer if assigned and appropriately qualified. Help maintain a clean, organized, and orderly laboratory environment. Communicate effectively and professionally with laboratory analysts, technicians, supervisors, management, and other relevant parties. 7. General Responsibilities Manage multiple assignments and prioritize work to meet regulatory, client, and operational deadlines. Exercise sound judgment when reviewing analytical data and identifying quality concerns. Maintain confidentiality and integrity when handling laboratory records and information. Support continuous improvement of laboratory quality systems and analytical practices. Perform other related duties as assigned.
QUALIFICATIONS
Education Bachelor's degree in Chemistry, Biochemistry, Biology, Microbiology, Environmental Science, Chemical or Environmental Engineering, or a closely related scientific field preferred. Candidates with relevant college-level chemistry coursework, laboratory experience, and demonstrated technical ability may be considered for the Assistant Quality Assurance Manager classification. Equivalent combinations of education, training, and relevant experience may be considered based on the position's responsibilities and applicable regulatory requirements. Experience Quality Assurance Manager Demonstrated experience managing or independently overseeing laboratory QA/QC programs. Strong working knowledge of environmental laboratory quality systems, applicable ELAP requirements, and relevant EPA methods and regulations. Experience conducting laboratory audits, reviewing and validating analytical data, investigating nonconformances, and overseeing corrective actions. Experience maintaining quality manuals, SOPs, analytical methods, accreditation documentation, and laboratory quality records. Experience coordinating Proficiency Testing and maintaining compliance with applicable accreditation requirements. Supervisory, leadership, or staff-training experience preferred. Assistant Quality Assurance Manager Relevant experience in an environmental, analytical chemistry, biological, microbiological, or other laboratory setting. Working knowledge of laboratory QA/QC principles, analytical methods, quality control documentation, and laboratory safety. Familiarity with ELAP requirements, EPA methods, Standard Methods, laboratory data review, internal audits, or corrective actions preferred. Some college-level chemistry coursework, including laboratory experience, required. Ability to learn and apply regulatory requirements, laboratory quality procedures, and data review practices. Demonstrated willingness and ability to assume increasing responsibility for laboratory quality assurance functions. Candidates with strong analytical laboratory experience but limited formal QA management experience are encouraged to apply. Knowledge, Skills, and Abilities Strong attention to detail and commitment to accurate documentation and data integrity. Ability to read, interpret, and apply written procedures, analytical methods, regulations, and technical instructions. Ability to review data objectively, identify discrepancies, and follow established data review procedures. Ability to recognize quality issues, investigate potential causes, and recommend appropriate corrective actions. Strong organizational, problem-solving, and time-management skills. Ability to manage multiple assignments, prioritize tasks, and meet deadlines. Proficiency in Microsoft Word and Excel; familiarity with Outlook and other Microsoft Office applications preferred. Ability to learn and use the laboratory's LIMS and other electronic data management systems. Strong written and verbal communication skills. Ability to interact professionally with laboratory personnel and management. Resourcefulness, initiative, dependability, and willingness to learn. Ability to work independently when appropriate and collaboratively as part of a laboratory team.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Ability to work in a laboratory environment and spend extended periods reviewing data at a computer workstation. Ability to sit, stand, walk, reach, bend, stoop, grasp, and perform repetitive movements as required. Ability to lift and carry laboratory supplies and equipment weighing up to 40-50 pounds, with or without reasonable accommodation. Close visual acuity is required for reviewing analytical data, reading documentation, inspecting equipment, and handling laboratory materials. Work may involve exposure to laboratory chemicals, fumes, odors, water, mechanical and electrical equipment, and other potential laboratory hazards. Ability to use appropriate personal protective equipment (PPE) and comply with laboratory safety procedures. Overtime may be required to meet operational, regulatory, or project deadlines.
WORK SCHEDULE AND LOCATION
This is a full-time position based at our Grand Terrace, California facility. The regular work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with overtime as needed. Candidates currently residing within a reasonable commuting distance of Grand Terrace are encouraged to apply.
HOW TO APPLY
Interested candidates should submit a resume outlining their education, laboratory experience, technical skills, and relevant QA/QC experience. Applicants are encouraged to highlight any experience with environmental laboratory testing, ELAP accreditation, EPA methods, analytical data review or validation, internal audits, corrective actions, laboratory quality systems, and Proficiency Testing. Candidates with varying levels of experience are encouraged to apply. The final position classification and assigned responsibilities will be based on the candidate's qualifications, experience, and demonstrated capabilities.
ADDITIONAL INFORMATION
This job description summarizes the general nature and level of work associated with the position. Duties and responsibilities may be adjusted based on the employee's qualifications, assigned classification, training, and operational needs. Clinical Laboratory of San Bernardino, Inc. is committed to maintaining high standards of analytical quality, regulatory compliance, data integrity, and laboratory safety.
Pay:
$26.00 - $36.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Application Question(s): What is the extent of your formal education? How many years of experience in an ELAP certified laboratory environment do you possess? How many years of experience do you have with laboratory chemical and bacteriological testing?
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance
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