Quality Assurance Coordinator Grass Valley, CA 95945 $26 an hour - Full-time Apply with Indeed Join the SNCS team ! Are you a natural problem-solver with an eye for detail? Join our team and put your analytical, organizational, and communication skills to work! We're looking for someone who enjoys evaluating processes, identifying risks, strengthening program integrity, and helping others succeed.
FULL-TIME
30 hours/week Benefits include medical, dental, vision, life, 401(k)
WAGE:
$26.00/hour
JOB PURPOSE
Responsible for conducting audits and reviews of agency-wide programs to assess compliance with applicable regulations, program requirements, agency policies and procedures, and contract Funding Terms and Conditions (FTCs).
EXPECTATIONS FOR ALL EMPLOYEES
Supports the agency's mission, vision, and values by demonstrating professionalism, collaboration, innovation, respect for colleagues, commitment to the community, and personal accountability.
ESSENTIAL JOB DUTIES
The responsibilities outlined in this job description will be evaluated periodically and may be modified as needed by SNCS.
- Conducts ongoing internal audits and reviews of agency programs to assess compliance, identify areas of risk, and report findings and recommendations to the Program Director and/or Executive Director.
- Evaluates existing program processes and procedures to identify inefficiencies, gaps, potential compliance risks, and indicators of possible fraud; develops recommendations for process improvements, fraud prevention, and enhanced internal controls.
- Leads efforts to monitor and promote compliance with contract FTCs, Program Requirements, applicable provisions of the Welfare and Institutions Code (WIC), other relevant laws and regulations, and agency policies and procedures.
- Leads the development, review, and revision of agency policies and procedures in collaboration with appropriate agency leadership. Submits proposed policies and procedures for review and approval by the Program Director, Executive Director, and, when required, the Board of Directors.
- Collaborates with the Program Director to identify training needs, coordinate subject matter training, and support the resolution of program-related questions and compliance issues for Family Support Specialists.
- Participates in establishing, monitoring, and evaluating performance measures and program outcomes to support continuous improvement and overall agency effectiveness.
- Provides technical support and training to staff on the CC4 subsidy management database to promote accurate data entry, consistent system use, and effective program administration.
- Monitors regulatory and programmatic changes, assesses their potential impact on agency operations, and communicates relevant updates and recommended actions to the Management Team.
- Tracks audit findings and corrective action plans, monitors implementation, and follows up with responsible staff to verify that identified deficiencies have been appropriately addressed.
- Performs other related duties as assigned.
JOB QUALIFICATIONS
Education
- Bachelor's degree in a related field, or a minimum of five years of experience working in subsidized child care and development programs. Experience
- Experience working in a nonprofit organization is preferred.
- Experience with program compliance, internal audits, quality assurance, or regulatory monitoring is desirable. Skills and Abilities
- Strong analytical skills and exceptional attention to detail.
- Ability to plan, conduct, and document internal audits and reviews, including audit procedures, findings, and recommendations.
- Ability to work independently, exercise sound judgment, and remain self-motivated with minimal direct supervision.
- Ability to develop training materials and communicate program requirements and procedural changes effectively to staff.
- Ability to collaborate effectively with colleagues and management across departments.
- Ability to identify process improvements, recognize compliance risks and deficiencies, and communicate findings and recommendations to the appropriate leadership.
- Strong organizational skills, including the ability to manage multiple priorities, meet deadlines, and maintain accurate and organized records.
- Excellent written and verbal communication skills, including the ability to prepare clear reports, document findings, and present recommendations.
- Proficiency in Microsoft Word, Excel, and Outlook, including accurate data entry and general keyboarding skills.
- Ability to monitor corrective action plans, follow up on identified deficiencies, and track resolution to completion.
- Knowledge of applicable child care subsidy program requirements, contract Funding Terms and Conditions (FTCs), the California Welfare and Institutions Code (WIC), and related regulations, or the ability to interpret and apply these requirements.
SUPERVISION
Reports directly to the Executive Director. No supervisory responsibilities.
Job Type:
Full-time Pay:
$26.00 per hour Expected hours: 30.0 per week
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Application Question(s): Why does this position appeal to you?
Work Location:
In person