Position Summary The QA/QC Specialist keeps our food safety and quality programs running every day, combining quality assurance (programs, compliance, documentation) with hands-on quality control (inspection, testing, product release). This person supports our SQF, HACCP, GMP, and Kosher certified operations for contract manufacturing and co-packing, including private label retail programs. The role serves as the backup to the QA Supervisor, supports the QA Manager on regulatory compliance, and helps build a strong quality culture through training and well organized knowledge management. Day to day work is tracked in Airtable and NetSuite. Key Responsibilities Regulatory and Safety Compliance
FDA FSMA
(Preventive Controls for Human Food), cGMPs, SQF Code, HACCP, Kosher, allergen, and customer specific requirements.
- Monitor food safety plan elements, including preventive controls, CCPs, allergen controls, and sanitation verification.
- Assist the QA Manager with regulatory inspections, certification audits, and customer audits, including document readiness and follow up.
- Track regulatory and customer requirement changes and flag impacts to the QA Manager. Program Management
- Help maintain core prerequisite and food safety programs: environmental monitoring, allergen management, foreign material control, pest control, glass and brittle plastics, traceability, recall, and food defense.
- Coordinate mock recalls and traceability exercises and document results.
- Track program schedules, verification activities, and due dates so nothing lapses. Inspection and Audit
- Conduct pre-operational inspections, line clearances, and GMP walkthroughs.
- Perform scheduled internal audits against SQF and GMP requirements and report findings.
- Inspect incoming raw materials and packaging against specifications and COAs.
- Verify finished product labeling, coding, lot numbers, and packaging integrity. Testing and Verification
- Collect samples for microbiological, environmental, and analytical testing; coordinate with third party labs and track results.
- Perform in-process checks such as weights, metal detection verification, moisture, color, particle size, and sensory evaluation as applicable.
- Verify calibration of QC equipment (scales, thermometers, metal detectors) and keep records current.
- Review results against specifications and escalate out of specification findings. Quality Control and Product Release
- Place nonconforming material on hold, document it, and support disposition decisions.
- Review batch and production records for completeness and accuracy before release.
- Support customer complaint investigations, including retained sample review. Corrective and Preventive Actions (CAPA)
- Document nonconformances, audit findings, and complaints in the CAPA system.
- Lead or support root cause analysis using tools such as 5 Whys and fishbone diagrams.
- Follow up with responsible departments to confirm corrective actions are completed and effective. Documentation and SOPs
- Draft, revise, and maintain SOPs, work instructions, forms, and specifications under document control.
- Review daily production, sanitation, and QC records for completeness, accuracy, and timely sign off.
- Keep audit-ready records organized and retrievable. Cross-Functional Training and Knowledge Management
- Train employees on GMPs, food safety, allergen control, SOPs, and QC procedures; keep training records current.
- Partner with Production, Sanitation, Warehouse, and Maintenance to resolve quality issues on the floor.
- Build and maintain a centralized QA knowledge base so procedures, specifications, and lessons learned are easy to find and use. Systems
- Use databases to log and track QA/QC records, inspections, CAPAs, holds, and program schedules.
- Use ERP for lot traceability, item and specification data, holds, and quality status of inventory.
- Help improve digital forms, workflows, and reports that make QA data more useful. QA Supervisor Backup
- Cover QA Supervisor responsibilities during absences, including directing QC technicians, approving records, and making routine release and hold decisions within defined authority.
- Serve as a QA point of contact for Production when the QA Supervisor is unavailable. Other
- Perform other duties as assigned to support food safety, quality, and compliance across the business. Qualifications Required
- Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, or a related field, or equivalent combination of education and experience.
- 3+ years of QA/QC experience in food manufacturing, co-packing, or ingredient processing.
- Working knowledge of FSMA, cGMPs, HACCP, and SQF (or another GFSI scheme).
- HACCP certification.
- Hands-on experience with inspections, internal audits, CAPA, and document control.
- Experience with ERP and database tools; NetSuite and Airtable preferred.
- Bilingual English and Spanish (spoken and written) strongly preferred. Preferred
- PCQI certification.
- SQF Practitioner training or Internal Auditor certification.
- Experience with spices, seasonings, dry blends, or low moisture foods.
- Experience with private label retail programs and customer audits.
- Experience training hourly employees on the production floor. Skills and Competencies
- Strong attention to detail and accuracy in records.
- Sound judgment on holds, deviations, and when to escalate.
- Clear written and verbal communication, including writing SOPs people can actually follow.
- Confident training and coaching across departments and shifts.
- Organized knowledge management: structuring information so others can find and use it.
- Problem solving and root cause analysis.
- Ability to manage multiple programs and deadlines with minimal supervision.
- Proficiency in Microsoft Office or Google Workspace, Airtable, and NetSuite. Physical Requirements and Work Environment
- Work on the production floor, warehouse, and office; stand and walk for extended periods.
- Lift up to 50 lbs occasionally for sampling and inspection.
- Exposure to spice dust, strong aromas, allergens, noise, and varying temperatures.
- Wear required PPE and follow GMP, hygiene, and safety rules at all times.
- Ability to climb ladders or stairs and access equipment for inspections.
Pay:
$30.00 - $36.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person