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Manufacturing
Quality Control Systems Manager
Montebello, CA

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QA/QC Specialist

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Job Description

Position Summary The QA/QC Specialist keeps our food safety and quality programs running every day, combining quality assurance (programs, compliance, documentation) with hands-on quality control (inspection, testing, product release). This person supports our SQF, HACCP, GMP, and Kosher certified operations for contract manufacturing and co-packing, including private label retail programs. The role serves as the backup to the QA Supervisor, supports the QA Manager on regulatory compliance, and helps build a strong quality culture through training and well organized knowledge management. Day to day work is tracked in Airtable and NetSuite. Key Responsibilities Regulatory and Safety Compliance
  • Support compliance with
FDA FSMA
(Preventive Controls for Human Food), cGMPs, SQF Code, HACCP, Kosher, allergen, and customer specific requirements.
  • Monitor food safety plan elements, including preventive controls, CCPs, allergen controls, and sanitation verification.
  • Assist the QA Manager with regulatory inspections, certification audits, and customer audits, including document readiness and follow up.
  • Track regulatory and customer requirement changes and flag impacts to the QA Manager. Program Management
  • Help maintain core prerequisite and food safety programs: environmental monitoring, allergen management, foreign material control, pest control, glass and brittle plastics, traceability, recall, and food defense.
  • Coordinate mock recalls and traceability exercises and document results.
  • Track program schedules, verification activities, and due dates so nothing lapses. Inspection and Audit
  • Conduct pre-operational inspections, line clearances, and GMP walkthroughs.
  • Perform scheduled internal audits against SQF and GMP requirements and report findings.
  • Inspect incoming raw materials and packaging against specifications and COAs.
  • Verify finished product labeling, coding, lot numbers, and packaging integrity. Testing and Verification
  • Collect samples for microbiological, environmental, and analytical testing; coordinate with third party labs and track results.
  • Perform in-process checks such as weights, metal detection verification, moisture, color, particle size, and sensory evaluation as applicable.
  • Verify calibration of QC equipment (scales, thermometers, metal detectors) and keep records current.
  • Review results against specifications and escalate out of specification findings. Quality Control and Product Release
  • Place nonconforming material on hold, document it, and support disposition decisions.
  • Review batch and production records for completeness and accuracy before release.
  • Support customer complaint investigations, including retained sample review. Corrective and Preventive Actions (CAPA)
  • Document nonconformances, audit findings, and complaints in the CAPA system.
  • Lead or support root cause analysis using tools such as 5 Whys and fishbone diagrams.
  • Follow up with responsible departments to confirm corrective actions are completed and effective. Documentation and SOPs
  • Draft, revise, and maintain SOPs, work instructions, forms, and specifications under document control.
  • Review daily production, sanitation, and QC records for completeness, accuracy, and timely sign off.
  • Keep audit-ready records organized and retrievable. Cross-Functional Training and Knowledge Management
  • Train employees on GMPs, food safety, allergen control, SOPs, and QC procedures; keep training records current.
  • Partner with Production, Sanitation, Warehouse, and Maintenance to resolve quality issues on the floor.
  • Build and maintain a centralized QA knowledge base so procedures, specifications, and lessons learned are easy to find and use. Systems
  • Use databases to log and track QA/QC records, inspections, CAPAs, holds, and program schedules.
  • Use ERP for lot traceability, item and specification data, holds, and quality status of inventory.
  • Help improve digital forms, workflows, and reports that make QA data more useful. QA Supervisor Backup
  • Cover QA Supervisor responsibilities during absences, including directing QC technicians, approving records, and making routine release and hold decisions within defined authority.
  • Serve as a QA point of contact for Production when the QA Supervisor is unavailable. Other
  • Perform other duties as assigned to support food safety, quality, and compliance across the business. Qualifications Required
  • Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, or a related field, or equivalent combination of education and experience.
  • 3+ years of QA/QC experience in food manufacturing, co-packing, or ingredient processing.
  • Working knowledge of FSMA, cGMPs, HACCP, and SQF (or another GFSI scheme).
  • HACCP certification.
  • Hands-on experience with inspections, internal audits, CAPA, and document control.
  • Experience with ERP and database tools; NetSuite and Airtable preferred.
  • Bilingual English and Spanish (spoken and written) strongly preferred. Preferred
  • PCQI certification.
  • SQF Practitioner training or Internal Auditor certification.
  • Experience with spices, seasonings, dry blends, or low moisture foods.
  • Experience with private label retail programs and customer audits.
  • Experience training hourly employees on the production floor. Skills and Competencies
  • Strong attention to detail and accuracy in records.
  • Sound judgment on holds, deviations, and when to escalate.
  • Clear written and verbal communication, including writing SOPs people can actually follow.
  • Confident training and coaching across departments and shifts.
  • Organized knowledge management: structuring information so others can find and use it.
  • Problem solving and root cause analysis.
  • Ability to manage multiple programs and deadlines with minimal supervision.
  • Proficiency in Microsoft Office or Google Workspace, Airtable, and NetSuite. Physical Requirements and Work Environment
  • Work on the production floor, warehouse, and office; stand and walk for extended periods.
  • Lift up to 50 lbs occasionally for sampling and inspection.
  • Exposure to spice dust, strong aromas, allergens, noise, and varying temperatures.
  • Wear required PPE and follow GMP, hygiene, and safety rules at all times.
  • Ability to climb ladders or stairs and access equipment for inspections.
Pay:
$30.00 - $36.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance