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Manufacturing
Quality Control Systems Manager
Newington, CT
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Quality Coach, Operations in Newington, Connecticut at Woodgrain Save New Woodgrain Newington, Connecticut, 06111, United States Posted on October 30, 2026 New job! Apply early to increase your chances of getting hired. Job Description Quality Coach, Operations Purpose The Quality Coach is responsible for leading, developing, implementing, and maintaining the Quality Management System (QMS) while ensuring compliance with standards, customer requirements, and company policies. This position drives a culture of quality, accountability, and continuous improvement by collaborating with operations and support teams to improve product quality, reduce defects, and enhance customer satisfaction. The Quality Coach serves as a resource and mentor to production teams in achieving quality objectives and operational excellence. Responsibilities & Essential Duties Oversee the development, implementation, and maintenance of the Quality Management System (QMS). Ensure compliance with
ISO 9001
2015 requirements and applicable regulatory, customer, and company standards. Establish, monitor, and communicate quality objectives throughout the organization. Coordinate and facilitate internal audits and management reviews. Lead corrective action and preventive action activities. Facilitate continuous improvement initiatives focused on reducing waste, variation, and defects. Control and verify the proper receiving, inspection, and documentation of CSOS products. Monitor quality performance metrics and communicate results to leadership and production teams. Report Scrap and Cycle Count performance daily. Develop and present biweekly Pareto analyses of departmental defects. Track and report Painter Performance and CSOS Performance metrics. Conduct root cause analysis and facilitate implementation of corrective actions. Maintain quality procedures, work instructions, records, and supporting documentation. Coach team members and leaders on quality standards, problem-solving methods, and best practices. Support customer, third-party, and certification audits as required. Partner with operations teams to improve process consistency, efficiency, and customer satisfaction. Approve quality policies, procedures, forms, and changes to the Quality Management System. Initiate and oversee corrective and preventive action activities. Enforce compliance with quality standards, procedures, and customer requirements. Recommend and prioritize quality-related improvement projects. Allocate resources related to auditing, corrective actions, and quality improvement efforts. Escalate significant quality concerns and risks to senior leadership when necessary. Place product on hold or stop production processes when quality standards, specifications, or compliance requirements are not met. Essential Knowledge/Skills/Abilities Strong knowledge of quality systems and
ISO 9001
2015 requirements. Experience developing, auditing, and maintaining documented quality systems. Strong analytical, problem-solving, and root cause analysis skills. Effective communication, leadership, coaching, and team development skills. Ability to interpret data and communicate performance metrics. Proficient in Microsoft Office applications and quality reporting tools. Ability to collaborate effectively across departments and influence positive change.
Salary:
$55,133.00-$73,511.00 Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Industrial Production Managers jobs near me in Connecticut Jobs near me in Connecticut Industrial Production Managers jobs Job Location Newington, Connecticut, 06111, United States Frequently asked questions about this position Similar Jobs In Newington, Connecticut Production Planner Cartamundi East Longmeadow LLC East Longmeadow, Massachusetts Quality Auditor B G & F Precision Molding Inc Fiskdale, Massachusetts CMM Operator Hoppe Technologies Chicopee, Massachusetts Quality Inspection Supervisor
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