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Manufacturing
Quality Control Systems Manager
Wheeling, IL

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Quality Manager

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Job Description

Quality Manager -
Manufacturing Job Type:
Full-Time |
On-Site Shift:
1st Shift About the Position We are seeking an experienced Quality Manager for an established manufacturing company specializing in precision sheet metal fabrication, CNC laser cutting, metal forming, and welded assemblies. This is a hands-on leadership position responsible for overseeing the company's Quality Management System (QMS), driving continuous improvement, resolving manufacturing quality issues, and leading a team of six quality employees. The Quality Manager reports directly to the President and works closely with engineering, production, suppliers, and customers to ensure products consistently meet quality standards. The ideal candidate has a strong background in ISO quality systems, corrective and preventive actions (CAPA), manufacturing quality processes, and team leadership. We are looking for someone who can think critically, evaluate problems before making decisions, and develop effective long-term solutions rather than temporary fixes. Key Responsibilities Quality Management Systems & ISO Compliance Lead, maintain, and continuously improve the company's Quality Management System (QMS). Oversee ISO quality standards, documentation, procedures, and compliance activities. Lead ISO implementation and quality system improvement initiatives. Prepare for and manage internal, external, customer, and certification audits. Identify gaps in existing quality systems and implement improvements. Establish and maintain quality procedures, work instructions, and performance standards. Corrective Actions & Problem Solving Lead corrective and preventive action (CAPA) activities across manufacturing operations. Investigate internal defects, customer complaints, supplier issues, and recurring production problems. Conduct root cause analysis using 8D, 5 Why, Fishbone, and other structured problem-solving methods. Develop, implement, and verify corrective actions to prevent recurring issues. Monitor scrap, rework, nonconforming materials, and overall cost of poor quality. Oversee Material Review Board (MRB) activities and nonconforming product disposition. Supplier & Customer Quality Manage supplier quality concerns and Supplier Corrective Action Requests (SCARs). Collaborate with suppliers to resolve quality problems and improve incoming material quality. Support customer quality requirements, investigations, and corrective action responses. Work with engineering and production on product quality planning and PPAP-related requirements. Leadership & Team Development Lead, coach, and develop a team of six quality employees. Delegate responsibilities and establish clear expectations for quality performance. Evaluate employee performance and identify opportunities for training and development. Foster a collaborative, accountable, and solutions-oriented team environment. Work directly with production and engineering leadership to resolve quality issues. Continuous Improvement & Manufacturing Support Analyze quality metrics, scrap trends, and customer concerns to identify improvement opportunities. Partner with manufacturing and engineering teams to improve process capability and product quality. Support new product introductions and manufacturing process improvements. Drive initiatives that improve efficiency, reduce defects, and strengthen quality performance. Required Qualifications Quality management experience in a manufacturing environment. Demonstrated experience implementing, maintaining, or significantly improving ISO-based quality management systems. Strong knowledge of
ISO 9001
quality requirements and audit processes. Hands-on experience with corrective and preventive actions (CAPA), root cause analysis, and problem resolution. Experience leading and developing quality personnel. Ability to interpret quality data, identify manufacturing problems, and implement sustainable corrective actions. Strong communication, critical thinking, and decision-making skills. Ability to collaborate with production, engineering, and senior leadership. Preferred Qualifications Experience in sheet metal fabrication, metal stamping, machining, welding, or related manufacturing environments. Experience with ISO 14001 or
IATF 16949
quality systems. Familiarity with PPAP, APQP, FMEA, and supplier quality management. Knowledge of GD&T and blueprint interpretation. Experience with Lean Manufacturing, Six Sigma, and continuous improvement initiatives. Experience reducing scrap, rework, customer complaints, and manufacturing defects. What We're Looking For We are looking for a Quality Manager who is comfortable taking ownership of the entire quality function. Someone who understands ISO systems beyond simply maintaining documentation, can lead a team effectively, and has the critical thinking skills to identify problems and implement lasting improvements. This is an opportunity to make a meaningful impact on manufacturing quality, operational efficiency, and team development.
Pay:
$100,000.00 - $120,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Experience:
Quality management: 4 years (Preferred)
ISO 9001
4 years (Preferred) implementing ISO quality systems: 4 years (Preferred) CAPA and root cause investigation: 4 years (Preferred) leading internal & external ISO audits: 4 years (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans