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Quality Operations Manager
Job Description
We are seeking a Quality Operations Manager to lead quality initiatives and oversee testing operations. This role bridges hands-on quality assurance expertise with operational management, coordinating defect management, quality metrics, and compliance validation across cross-functional teams. Please note the content of this advert does not represent a live vacancy. About the opportunity This is an opportunity to register your interest in Quality Operations Manager roles within QA and testing operations. Roles of this type sit at the intersection of technical quality assurance and operational leadership, supporting organizations that prioritize defect management, test automation, and compliance validation. The work could involve managing quality strategy, leading testing initiatives, and driving improvements across test planning, automation frameworks, and quality metrics, with scope to shape how quality standards are maintained and advanced. Typical role overview
Location:
Boston, Massachusetts, USA Type:
Permanent
•
Full-time Salary:
$130,000 - $190,000 per annum
Domain:
Quality assurance
• Testing operations
• Quality management What you would do Typical responsibilities could include: Managing and leading quality operations teams, overseeing day-to-day testing execution and defect management Developing and implementing test strategies, test plans, and test automation frameworks aligned with product roadmaps Establishing and monitoring quality metrics, KPIs, and reporting structures to track testing effectiveness and product quality Coordinating compliance validation and quality assurance across development, product, and operations teams Mentoring QA team members on testing best practices, automation tools, and quality standards Driving continuous improvement in testing processes, automation coverage, and defect detection methodologies Managing defect triage, root cause analysis, and remediation tracking across product releases Collaborating with stakeholders to define quality gates, release criteria, and acceptance standards What you could bring Most roles of this type require the following: 5-10 years of quality assurance, testing, or quality management experience 2-5 years of hands-on leadership experience managing QA or testing teams Demonstrated expertise in test planning, test case development, and defect management Strong knowledge of test automation frameworks and quality metrics Understanding of compliance validation and quality standards relevant to your domain ISTQB Certified Tester or ISTQB Advanced Tester certification Bachelor's degree in Engineering, Quality Management, or related field Authorization to work in the United States What roles of this type could offer Most roles of this type offer the following, dependent on the industry and seniority of the role: Opportunity to lead and shape quality operations within an organization that values testing rigor and defect prevention Scope to drive test automation initiatives and build modern quality frameworks Progression toward senior quality leadership and strategic quality responsibility, where supported by the role facts Development of team leadership capabilities and mentorship experience Structured advancement in quality operations, testing innovation, and compliance management Competitive compensation, professional development support, and benefits aligned with permanent, full-time employment About Specialist Staffing Group We are a leading staffing and recruitment firm specializing in placing talented professionals across quality assurance, engineering, and technical operations. Our mission is to connect skilled individuals with organizations where they can make a meaningful impact on product quality, customer outcomes, and operational excellence. How to register interest If you are interested in being added to our database to be considered for future opportunities, registering is quick and easy. No cover letter required. We will be in touch when we are instructed on these roles to discuss the next step in your career. Please note that the content of this advert does not represent a live vacancy or any guarantee of future vacancies, and by responding to this advert you agree to us adding your details to our database for future opportunities.
Benefits
- Professional Development
- Dental Insurance