Find & Apply For Quality Control Systems Manager Jobs in Methuen, Massachusetts

BioLife Plasma Services seeks a Full Time Supervisor to oversee daily plasma center operations in a fast-paced, patient-focused environment. You will lead and schedule frontline staff, monitor donor flow, and ensure strict adherence to FDA, cGMP, and company safety standards. Responsibilities include coaching team members, resolving donor issues, maintaining accurate documentation, supporting lab and collection activities, and driving quality and productivity goals. This role offers structured training, growth opportunities, and benefits within a mission-driven global biopharmaceutical organization. Responsibilities Supervise daily plasma center operations and donor flow Lead, schedule, and coach frontline staff to meet performance goals Ensure strict compliance with FDA, c GMP, and internal quality standards Monitor donor experience, address concerns, and support ethical donor care Oversee accurate documentation, records, and reporting for audits Support plasma collection and basic lab workflows as needed Promote a strong safety culture and manage incident response Collaborate with center management on staffing, training, and KPIs Assist with onboarding and ongoing development of team members Drive continuous improvement in efficiency, quality, and service levels Required Skills Clinical operations oversight Staff scheduling and supervision Regulatory compliance (FDA, c GMP) Quality assurance and documentation Incident and safety management Customer/donor service Performance coaching and training Basic lab or phlebotomy familiarity Electronic medical/center systems Reporting and KPI monitoring