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Quality Control Systems Manager
Egg Harbor City, NJ
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Now viewing: Center Supervisor. Job in Egg Harbor City Gr8Jobs
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Biolife Plasma Services

Center Supervisor. Job in Egg Harbor City Gr8Jobs

Job Description

BioLife Plasma Services, part of Takeda, is seeking a Center Supervisor to lead daily operations in our plasma collection center. You will supervise clinical and donor floor staff, oversee donor flow, and ensure strict adherence to FDA, cGMP, and company safety and quality standards. Responsibilities include staff scheduling, training, performance coaching, and maintaining a clean, compliant environment. You will monitor operational metrics, address donor concerns, support audits and inspections, and partner with center management to drive continuous improvement, team engagement, and patient-focused results. Responsibilities Supervise daily operations of the plasma collection center to ensure efficient donor flow and high service standards. Lead, schedule, train, and coach clinical and donor floor staff to meet performance and quality goals. Ensure full compliance with FDA, c GMP, OSHA, and internal policies, supporting inspections and audits. Monitor safety practices, incident reporting, and infection control to protect donors and staff. Oversee documentation accuracy, equipment readiness, and inventory needed for plasma collection. Track and report key performance metrics, identifying opportunities for process and quality improvements. Address donor questions and concerns, ensuring a positive, safe, and ethical donor experience. Collaborate with center management on staffing plans, budgets, and strategic initiatives. Support onboarding and ongoing competency training for team members in clinical and procedural tasks. Promote a mission-driven, teamwork-focused culture aligned with Bio Life's patient and donor-centered values. Required Skills Clinical operations management Staff scheduling and supervision Regulatory compliance (FDA, c GMP) Quality assurance and audits Safety and infection control Performance metrics and reporting Customer/donor service Incident and risk management Training and coaching staff Basic budgeting and resource planning

Benefits

  • Dental Insurance
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