Find & Apply For Quality Control Systems Manager Jobs in Oriskany, New York

Position Summary Fiber Instrument Sales (FIS), a manufacturer and supplier of fiber-optic cable assemblies, is seeking a Manufacturing Quality Control Manager to oversee quality control operations and ensure that products meet established quality standards, customer specifications, and applicable industry requirements. The Manufacturing Quality Control Manager is responsible for maintaining and improving quality management systems, ensuring compliance with applicable ISO standards, overseeing inspection and testing processes, and driving continuous improvement throughout manufacturing operations. This position works closely with Manufacturing, Engineering, Purchasing, Inventory/Warehouse, and other departments to resolve quality issues, reduce defects, maintain compliance, and improve product quality and customer satisfaction. The ideal candidate will have manufacturing quality control experience, demonstrated knowledge of ISO quality management systems, strong analytical skills, and the ability to lead quality initiatives across multiple departments. Essential Duties and Responsibilities Develop, implement, and maintain quality control procedures, inspection standards, testing protocols, and quality management system documentation. Maintain compliance with applicable ISO quality management standards and support ongoing certification and audit requirements. Oversee incoming material inspections, in-process inspections, and final product inspections to ensure compliance with specifications and customer requirements. Monitor quality performance metrics, including defects, nonconformances, scrap, rework, and customer complaints. Investigate product defects, manufacturing issues, and customer complaints to identify root causes and implement corrective and preventive actions. Coordinate and support internal and external ISO audits, customer audits, and other quality assessments. Maintain accurate quality records, inspection reports, nonconformance documentation, audit findings, and corrective action records. Develop and maintain quality procedures, work instructions, inspection plans, and standard operating procedures. Work closely with Manufacturing and Engineering to resolve production quality issues and prevent recurring problems. Ensure inspection equipment, measuring instruments, and testing tools are properly maintained, calibrated, and documented. Collaborate with Purchasing and suppliers to address material defects, supplier quality concerns, and incoming inspection issues. Review customer specifications, technical drawings, and product requirements to establish appropriate quality and inspection criteria. Lead continuous improvement initiatives to reduce defects, minimize scrap and rework, and improve manufacturing efficiency and product consistency. Train and guide employees on quality standards, inspection methods, ISO requirements, and documentation procedures. Coordinate the evaluation and disposition of nonconforming materials and products, including rework, repair, or rejection as appropriate. Monitor customer returns and quality-related feedback and implement improvements to prevent recurrence. Communicate quality concerns, audit results, performance trends, and improvement opportunities to management. Perform other duties and special projects as assigned. Cross-Functional Responsibilities The Manufacturing Quality Control Manager establishes effective working relationships across multiple departments, including: Manufacturing Monitor production quality, identify process-related defects, and collaborate on corrective actions and process improvements. Support consistent adherence to manufacturing procedures, inspection requirements, and quality standards. Engineering Review technical drawings, product specifications, design changes, and manufacturing processes to establish appropriate quality requirements. Collaborate on product improvements, process changes, and resolution of technical quality issues. Purchasing Address supplier quality concerns, incoming material defects, and recurring material nonconformances. Support supplier evaluations and corrective action requests when necessary. Inventory/Warehouse Ensure incoming materials and stored inventory meet applicable inspection and handling requirements. Coordinate the identification, segregation, documentation, and disposition of nonconforming materials. Sales/Customer Service Investigate customer complaints, returns, and product quality concerns. Support customer responses and corrective action documentation related to quality issues. Management Report quality performance, audit results, significant nonconformances, and improvement initiatives. Recommend quality-related investments, process improvements, and corrective actions. Required Qualifications Demonstrated experience in quality control, quality assurance, or quality management within a manufacturing environment.

Required:

Experience with ISO quality management systems, including quality documentation, audit preparation, compliance monitoring, and corrective action processes. Working knowledge of manufacturing quality control principles, inspection methods, testing procedures, and product specifications. Experience investigating quality issues, performing root-cause analysis, and implementing corrective and preventive actions. Ability to interpret technical drawings, product specifications, work instructions, and inspection criteria. Strong analytical, problem-solving, organizational, and decision-making skills. Strong attention to detail and commitment to accuracy. Proficiency with Microsoft Office applications, including Excel, Word, and Outlook. Ability to maintain accurate records, prepare quality reports, and manage multiple priorities. Effective written and verbal communication skills. Ability to work independently and collaboratively across multiple departments. Ability to communicate quality requirements and promote accountability throughout the organization. Preferred Qualifications Bachelor's degree in Quality Management, Engineering, Manufacturing, or a related field; equivalent relevant education and experience may be considered. Experience managing or supervising quality control personnel in a manufacturing environment. Experience with

ISO 9001

quality management system implementation, maintenance, and audit preparation. Experience coordinating internal and external audits and resolving audit findings. Knowledge of statistical process control (SPC), process capability, failure analysis, and quality improvement methodologies. Experience with nonconformance reporting, corrective and preventive action systems, and formal root-cause analysis. Experience with quality management software, ERP systems, and electronic inspection documentation. Experience in fiber optics, cable assemblies, electronics, or a related manufacturing industry. Compensation The annual salary range for this position is $60,000-$75,000, commensurate with experience, education, qualifications, and relevant industry expertise.

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Bachelor's (Required)

Work Location:

In person