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Quality Manager
Job Description
Quality Manager
• 2.9 5159 S Prospect St, Ravenna, OH 44266 $85,000 - $95,000 a year - Full-time Lead Quality. Develop People. Influence Performance. Make a Lasting Impact. Are you a hands-on quality leader who enjoys developing people, solving complex problems, and making meaningful improvements to manufacturing operations? We are looking for an experienced Quality Manager to take ownership of our quality function and help shape the future of quality and continuous improvement throughout our manufacturing operation. Reporting directly to the General Manager/Operatons Manager, this is an influential leadership position with the opportunity to make a measurable impact across the entire organization. You will lead the quality team, partner with department leaders, strengthen customer relationships, and work directly with management to improve processes, reduce waste, eliminate recurring problems, and elevate overall manufacturing performance. We are looking for someone who doesn't just manage quality systems but actively drives improvement, challenges the status quo, develops people, and builds a culture where quality is everyone's responsibility. If you enjoy being on the plant floor, leading cross-functional teams, solving problems at their root, and seeing the results of your work, this is an opportunity to make a difference. What You'll Do Lead, Influence, and Develop Provide leadership, direction, coaching, and development for the quality team. Build a culture of quality ownership, accountability, teamwork, and continuous improvement. Serve as a key member of the plant leadership team, influencing decisions and driving improvements across departments. Partner with production, engineering, and other departments to improve processes and strengthen quality performance. Develop employee engagement and involvement in quality initiatives. Provide regular coaching, feedback, and performance evaluations to direct reports. Maintain a visible leadership presence on the manufacturing floor, building relationships and supporting employees at all levels. Drive Continuous Improvement and Manufacturing Excellence Take an active leadership role in identifying opportunities to improve manufacturing processes, product quality, and operational performance. Lead initiatives to reduce scrap, rework, defects, and customer complaints. Challenge existing processes and drive sustainable improvements rather than temporary fixes. Monitor quality performance metrics, identify trends, and turn data into actionable improvement plans. Develop and implement inspection standards, visual acceptance criteria, and testing procedures. Oversee receiving, in-process, final, and dock audit inspections. Ensure compliance with control plans, work instructions, and established quality procedures. Participate in daily production and management meetings to address concerns and identify opportunities for improvement. Own and Improve the Quality Management System Maintain and continuously improve the plant's quality management system in accordance with applicable
TS 16949
requirements. Serve as the Division Management Representative. Establish quality objectives aligned with company goals and drive accountability for results. Coordinate internal audits, layered process audits, control plan audits, and annual product layout inspections. Oversee document control, gauge calibration, measurement system analysis, and statistical process control (SPC). Lead quality training and ensure employees understand and follow applicable standards and procedures. Maintain quality records and communicate performance trends and improvement opportunities to management. Champion Problem Solving and Customer Satisfaction Lead customer, supplier, and internal corrective action activities. Facilitate root cause analysis, containment, corrective action, and verification of effectiveness. Lead cross-functional problem-solving teams to eliminate recurring issues. Coordinate customer returns, material return authorizations, and nonconformance investigations. Monitor customer quality ratings, PPM performance, and other key quality indicators. Ensure timely responses to customer concerns and communicate progress to internal and external stakeholders. Develop systemic solutions that prevent problems from recurring and strengthen customer confidence. Lead New Product Quality and Customer Excellence Lead quality activities associated with Advanced Product Quality Planning (APQP) and design reviews. Develop and coordinate control plans, inspection criteria, process capability studies, and measurement systems. Oversee Production Part Approval Process (PPAP) documentation, submissions, and customer approvals. Coordinate product testing, layouts, gauge studies, and process evaluations. Manage customer quality requirements, manuals, and related documentation. Build strong customer relationships through timely communication, responsiveness, and effective problem resolution. Work closely with suppliers on PPAP submissions, corrective actions, supplier quality concerns, and performance evaluations. Support customer and registrar audits and visits. Partner with Management to Drive Business Results Work directly with the General Manager / Operations Manager and leadership team to establish priorities and drive quality-related business objectives. Keep management informed of quality performance, significant concerns, and improvement initiatives. Prepare and present quality reports, performance trends, and improvement plans. Influence decisions and collaborate across departments to achieve operational, financial, and customer objectives. Take ownership of quality challenges and champion solutions that improve the overall success of the business. What We're Looking For Education and Experience Bachelor's degree in Quality, Engineering, Manufacturing, Production, or a related field preferred. Minimum of 5 years of quality management or leadership experience in a manufacturing environment. Strong background in manufacturing quality systems and continuous improvement. Experience with
IATF , TS
16949, APQP, PPAP, SPC, control plans, and internal auditing. Certified Quality Manager (CQM) and/or Certified Quality Engineer (CQE) credentials preferred. Leadership Skills and Personal Qualities Proven ability to lead, develop, motivate, and hold teams accountable. Strong communication and interpersonal skills, with the ability to influence at all organizational levels. A proactive, hands-on leadership style with a willingness to engage directly with employees and operations. Strong problem-solving and root cause analysis capabilities. Ability to interpret quality data, recognize opportunities, and turn findings into meaningful action. A continuous improvement mindset with the confidence to challenge existing processes and drive positive change. Proficiency in Microsoft Office, including Outlook, Excel, Word, and Project. Experience with quality management software, gauge calibration systems, SPC, and control plan applications. Highly organized, dependable, and capable of handling confidential information. What We Offer We believe in supporting our employees with a competitive compensation and benefits package.
Annual Salary:
$85,000 - $95,000 , based on experience and qualifications.
Benefits include:
401(k) with company matching Medical insurance Dental insurance Vision insurance Health Savings Account (HSA) Life insurance Employee Assistance Program (EAP) Paid time off (PTO) Work Environment This is an on-site manufacturing leadership position based in Ravenna, Ohio. Regular time on the manufacturing floor is an important part of the role. The work environment may include exposure to elevated temperatures and manufacturing noise.
Position Details Job Title:
Quality Manager Salary Range:
$85,000 - $95,000 annually
Job Type:
Full-Time Location:
Ravenna, Ohio 44266
Work Arrangement:
On-Site Reports To:
General Manager Ready to Make an Impact? This is an opportunity to do more than maintain a quality system. It's an opportunity to lead a team, influence the direction of the operation, develop people, improve manufacturing performance, and build a stronger culture of quality. If you're an experienced quality professional who is ready to take ownership, lead change, and make a measurable difference, we'd love to hear from you!
Pay:
$85,000.00 - $95,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Education:
Bachelor's (Required)
Experience:
Quality management: 5 years (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance
