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Manufacturing
Quality Control Systems Manager
Youngstown, OH
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Operations Manager / Plant Manager Job Summary The QA Shop Manager is responsible for overseeing daily quality assurance and inspection operations within the manufacturing facility. This position ensures that all products meet established quality standards, customer specifications, engineering requirements, and company procedures before being approved for shipment. The QA Shop Manager leads quality personnel, monitors inspection processes, investigates quality issues, and works closely with production and management teams to prevent defects, improve processes, and maintain customer satisfaction. Essential Duties and Responsibilities Oversee daily quality assurance and inspection activities throughout the manufacturing and production process. Supervise, train, and manage Quality Inspectors and other quality personnel to ensure consistent performance and compliance with company standards. Ensure all incoming materials, in-process components, and finished products meet required specifications and quality standards. Review customer drawings, blueprints, specifications, inspection plans, and other technical documentation to determine quality requirements. Verify that required inspections are completed accurately and documented before products are released for shipment. Ensure employees follow established inspection procedures and that no product is shipped without the required quality approval. Identify, document, and investigate nonconforming materials, defective products, and customer quality complaints. Implement corrective and preventive actions to address quality issues and prevent recurrence. Communicate quality concerns to production supervisors, management, and other relevant departments. Coordinate with production to resolve quality issues while maintaining production schedules and customer delivery requirements. Maintain accurate inspection reports, nonconformance records, corrective action documentation, and other quality-related records. Monitor quality trends, identify recurring defects, and recommend improvements to reduce scrap, rework, and customer returns. Ensure inspection equipment and measuring instruments are properly maintained, calibrated, and used according to established procedures. Conduct internal quality audits and support customer audits and other external quality assessments as needed. Develop, implement, and maintain quality procedures, work instructions, and inspection standards. Promote accountability, attention to detail, and a culture of quality throughout the shop. Ensure compliance with applicable safety requirements and company policies. Perform other related duties as assigned. Qualifications Previous experience in quality assurance, quality control, or inspection within a manufacturing environment. Previous supervisory or management experience preferred. Ability to read and interpret engineering drawings, blueprints, technical specifications, and inspection documents. Knowledge of manufacturing processes, inspection methods, measurement tools, and quality control procedures. Experience identifying defects, documenting nonconformances, and implementing corrective actions. Strong organizational, problem-solving, and decision-making skills. Excellent verbal and written communication skills. Proficiency in maintaining inspection records and preparing quality reports. Ability to work independently and manage competing priorities in a fast-paced production environment. Preferred Qualifications Experience with
ISO 9001
quality management systems or similar quality standards. Familiarity with root cause analysis, corrective and preventive action (CAPA), and continuous improvement methodologies. Experience using precision measuring instruments, such as calipers, micrometers, gauges, and other inspection equipment. Experience working with customer-specific quality requirements and supplier quality issues. Physical Requirements Ability to stand, walk, and move throughout the manufacturing facility for extended periods. Ability to inspect products and components requiring close attention to detail. Ability to occasionally lift or move materials and equipment as required by the position. Ability to work safely in a manufacturing shop environment while wearing required personal protective equipment (PPE). Performance Expectations The QA Shop Manager is expected to maintain high-quality standards, ensure inspection requirements are consistently followed, minimize defective products and rework, support timely customer deliveries, and promote continuous improvement throughout the manufacturing operation.
Pay:
$59,000.00 - $71,200.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance