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Manufacturing
Quality Control Systems Manager
Salem, VA

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Phoenix Engineering

Quality Assurance Team Lead

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Job Description

About the Role As a Quality Assurance Lead, you will spearhead our quality control initiatives to ensure that every product leaving our facility meets the highest standards of excellence and safety. You will manage a dedicated team of inspectors, oversee rigorous testing protocols, and collaborate across departments to drive continuous improvement in our manufacturing processes. Responsibilities Direct daily quality operations and lead a team of technicians to ensure strict adherence to Standard Operating Procedures and regulatory guidelines. Conduct thorough root cause analysis and internal investigations to resolve non-conformances and prevent future defects. Manage the development and execution of comprehensive quality training programs to foster a culture of excellence. Monitor and report on key quality performance metrics and retail audit data to inform strategic decision-making. Partner with production and engineering teams to optimize manufacturing workflows and enhance product integrity. Oversee the maintenance of product specifications and ensure all quality documentation is precise and audit-ready. Required Skills Associate's degree or equivalent professional certifications in a relevant field. Proven experience in quality systems management within a manufacturing environment. Strong mathematical aptitude and advanced problem-solving capabilities. Proficiency in Microsoft Office suite for data tracking and reporting. Demonstrated ability to lead teams and drive organizational change. Preferred Skills Bachelor's degree in a related technical discipline. 3+ years of experience in high-volume filling or packaging manufacturing. Hands-on experience with wet chemistry techniques, including titrations, pH adjustments, and acid/base dilutions. Technical familiarity with laboratory equipment such as refractometers, viscometers, and analytical balances.