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Quality Coordinator Wag'n Tails Mobile Conversions - 4.2 Granger, IN Job Details Full-time $24 - $26 an hour 6 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Mechanical blueprint interpretation Fabrication Inspection reporting and documentation Audit Reporting Manufacturing standard operating procedures Manufacturing facility experience Parts drawings Attention to detail Quality assurance standard operating procedures Automotive service Quality audits Standard operating procedures (SOPs) Production process auditing Production documentation Compliance standards auditing Quality data entry Standard operating procedures drafting Full Job Description The Quality Coordinator provides proactive support to the Quality function by helping establish, maintain, and improve standardized processes and Quality documentation. This position works closely with Production, Quality, Engineering, Service, and Supply Chain to ensure processes are clearly documented, requirements are understood, and established Quality controls are consistently applied. The Quality Coordinator is responsible for developing and maintaining standard work, SOPs, checklists, forms, inspection documents, and other Quality documentation. The role also performs scheduled process audits, maintains Quality records and data, supports corrective action activities, and assists with implementation of Quality and process improvements as directed by the Quality Engineer. This position is focused on process standardization, documentation, auditing, coordination, and proactive Quality support . The Quality Coordinator does not independently own Quality strategy, systemic corrective actions, root-cause determination, supplier Quality, or major process improvement decisions.

RESPONSIBILITIES

Standard Work & Quality Documentation Develop and revise SOPs, standard work instructions (SWIs), checklists, forms, inspection documents, job aids, and other Quality documentation. Identify gaps, inconsistencies, or outdated information within existing documentation and bring them to the attention of the Quality Engineer. Maintain Quality documentation to ensure current revisions are available at the appropriate points of use. Support document control activities including revision tracking, approvals, distribution, and removal of obsolete documents. Assist with implementation and communication of new or revised standard work and Quality requirements. Process Auditing Perform scheduled process audits on the production floor using established audit criteria, checklists, and requirements. Verify that employees are following approved standard work, inspection requirements, and established process controls. Document audit results, findings, and opportunities for improvement. Communicate audit findings to the appropriate process owner and Quality Engineer. Track assigned audit actions and follow up on completion. Escalate recurring or significant audit findings to the Quality Engineer for further evaluation. Quality Data & Records Maintain accurate and timely Quality records, including inspection, audit, NCR, corrective action, and other Quality information. Maintain organized records to support Quality analysis, corrective actions, audits, and management reporting. Identify missing, inconsistent, or incomplete Quality information and work with the appropriate personnel to correct records. Problem-Solving & Corrective Action Support Support Quality investigations by gathering information, records, photographs, measurements, and other requested evidence. Assist with containment activities and implementation of corrective actions as directed by the Quality Engineer. Document corrective action activities and maintain associated records. Coordinate assigned corrective action tasks with responsible departments and follow up on completion. Assist with verification of completed actions using established requirements or direction from the Quality Engineer. Identify recurring issues or patterns and communicate them to the Quality Engineer for further evaluation. Work closely with Production, Quality, Engineering, Service, and Supply Chain to coordinate assigned Quality activities. Process Improvement Support Support implementation of process improvements identified and approved by the Quality Engineer or appropriate process owner. Assist with updating standard work, checklists, inspection requirements, and other documentation following approved process changes. Help establish visual controls, job aids, and other tools that improve process consistency.

QUALIFICATIONS

Required Experience in manufacturing, vehicle upfitting, automotive, RV, fabrication, specialty vehicle, or a similar production environment. Experience creating, maintaining, or working with SOPs, work instructions, checklists, forms, or other process documentation. Ability to perform structured process audits and objectively document results. Strong attention to detail, organization, communication, and follow-through. Ability to accurately maintain records and enter data into Excel, QMS software, or similar business systems. Ability to read and follow drawings, diagrams, work instructions, specifications, and established process requirements. Ability to work independently on assigned activities while effectively coordinating with multiple departments. Ability to identify problems, document facts, and appropriately escalate issues. Preferred Experience in mobile upfitting, RV, automotive service, or specialty vehicle manufacturing. Familiarity with Lean manufacturing or continuous improvement principles. Familiarity with Quality Management Systems and document control. Experience with process auditing, corrective action documentation, or Quality data management. Familiarity with calibration systems and measurement equipment. Experience developing standard work, visual controls, checklists, or other process documentation.

Perks and Benefits:

Comprehensive benefits package including FREE medical coverage for employee (employee paid family plans also available), dental, vision and 401(k) with a company match. Generous PTO program and paid holidays Employee perks and discounts through provider programs Join a stable company with 30+ years of leadership in mobile pet service vehicle conversions Why Wag'n Tails? We're not just a vehicle manufacturer— we help people launch their dreams . From pet groomers to veterinarians, our clients rely on us to build mobile units that power their businesses and expand their impact. At Wag'n Tails, you'll be part of a passionate, tight-knit team that values innovation, personal attention, and doing things the right way. If you're ready to grow your career while supporting a mission that truly makes a difference in people's lives, we'd love to hear from you.

Pay:

$24.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person