Find & Apply For Communications / Public Relations Manager Jobs in Lowell, Arkansas

Location:

Fully Remote (must be based in Northwest Arkansas)

Schedule:

Monday-Friday, 5:00 PM-10:00 PM; Saturday, 9:00 AM-10:00

PM Training:

First 2 weeks in-person, Monday-Friday, 9:00 AM-5:00

PM Employment Type:

Part-Time About the Role The Wanderlust Co. is looking for a detail-oriented, guest-focused Guest Communications Manager Assistant to support our evening and weekend guest experience operations. You'll be the friendly, responsive voice guests hear from during peak communication hours — handling everything from booking questions to in-stay support — while working closely with our Guest Communications Manager to keep our short-term rental portfolio running smoothly. This is a great fit for someone who thrives in a fast-paced, guest-service environment, communicates clearly and warmly in writing, and can stay calm and solutions-oriented when issues come up. What You'll Do You will respond to all guest communication coming through our platform, Guesty — a property-management system that consolidates all booking channels into one funnel. Based on what guests say, you will handle: Check-in instructions Checkout instructions Lengthening or shortening a reservation Updating payment methods Charging appropriate fees You will also manage a company phone number via an app that routes all incoming calls and texts. When guests call about a reservation, real estate, or property-management inquiry, you will answer knowledgeably and professionally. You will work closely with our cleaners and property managers to coordinate guest requests and ensure a smooth guest experience. What We're Looking For A fast learner Great communication over the phone Friendly and professional demeanor Strong knowledge of the business A reliable mode of transportation for occasional office visits Technology-savvy with the ability to quickly learn new software Working knowledge of Airbnb, VRBO, Expedia, Google Sheets, Google Docs, and Google Chat Ability and willingness to learn SuiteOp and Guesty (our property management system) Ability to learn quickly and adapt in a fast-paced environment

WHY WANDERLUST

Fast-growing portfolio with real room to grow with the company Collaborative, operations-driven team that moves quickly and values initiative Work on a diverse portfolio of properties across one of the fastest-growing regions in the country

Pay:

$15.00 - $18.00 per hour

Benefits:

Paid time off

Work Location:

Hybrid remote in Lowell, AR 72745