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Communications / Public Relations Manager
Oak Brook, IL
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Manages community engagement initiatives that support successful transitions to community living Coordinates resource networks, gathers stakeholder input, identifies access barriers and service gaps, and improves outreach, referrals, member experience, and community stability Participates in community, client, and state forums and coordinates engagement plans, issue resolution, performance monitoring, and cross-functional activities Builds and maintains relationships with community organizations, providers, agencies, advocates, members, families, caregivers, and other stakeholders Coordinates culturally responsive outreach, listening sessions, focus groups, advisory activities, and community forums that elevate member voices and connect individuals to needed community supports Monitors community engagement participation, referral outcomes, partner responsiveness, resource capacity, access barriers, and expenditures Ensures activities meet contractual and reporting requirements and communicates results, emerging needs, and recommended actions Coordinates with interdisciplinary teams supporting community outreach, member engagement, resource navigation, and transition services Promotes member-centered, culturally responsive, and community-informed practices and performs other duties and special projects as assigned
Required Skills and Experience:
Bachelor's degree in healthcare, human services, community development, or a related field, or equivalent training and experience Five years of relevant experience Demonstrated experience coordinating community engagement, building stakeholder relationships, and managing programs or projects Strong written, verbal, and facilitation skills Ability to travel locally and overnight up to 50%
Preferred Skills and Experience:
Master's degree Experience with Medicaid or other government-sponsored healthcare programs, community-based services and supports, behavioral health or social service systems, community transitions, and addressing health-related social needs Bilingual English/Spanish skills Relevant community engagement or program management certification
Salary Range :
93000 - 115000 USD / year
Who We Are:
Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans. Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health. Are you Ready?
Benefits:
A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary . We're on a mission to transform lives and economies by improving health.
Ownership:
As a 100% employee-owned company, our employee-owners drive our business and share in our success.
Community:
We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
Ingenuity:
We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.