Find & Apply For Communications / Public Relations Manager Jobs in Boone, North Carolina

Associate Director, CRM Solutions (Multiple Vacancies)

Department:

Enrollment Mgt - VC for Enrollment Management - 240000 Minimum Qualifications Bachelor's degree from an accredited college or university, and one year of experience working in Technolutions Slate, Salesforce, Target X, Ellucian CRM Recruit, or similar CRM systems. License/Certification Required N/A Preferred Qualifications One year of experience administering Technolutions Slate. Building CRM queries, reports, communications, forms, portals, and events. Familiarity with enrollment management, admissions, student success, or higher education operations. Essential Duties and Responsibilities The goal of Enrollment Management is to provide leadership for App State to achieve optimal outcomes for university access, recruitment, retention, and graduation. The division strategically plans and implements tactics to ensure that talented students continue to choose to enroll at App State and that those who enroll achieve success as measured by their timely graduation and achievement of their collegiate goals. The Associate Director of CRM Solutions is a key player on the CRM team that leads the innovation, improvement, and long-term development of CRM solutions used in all facets of Enrollment Management. This position will be critical in supporting the growth of our undergraduate operation process.

Essential Job Functions:

Building CRM queries, reports, communications, forms, portals, and events. Business process analysis and stakeholder consultation. Data management and reporting. The ideal candidate is someone who enjoys using technology to solve business problems through configuration, process improvement, data analysis, and stakeholder collaboration. This role is best suited for individuals who want to become experts in Technolutions Slate and enrollment operations rather than software engineering or application development. Please note, this is not a software engineering, application development, or CRM platform development position. Knowledge, Skills, & Abilities Required for this

Position:

Ability to apply and interpret various policies and procedures. Ability to develop initiatives to meet program/project needs and objectives. Problem-solving skills. Ability to maintain databases, schedules, and reports. Ability to ensure accuracy of data. Ability to guide and collaborate with various constituents. Strong communication skills.

Work Schedule/Hours:

Monday-Friday, 8:00 am - 5:00 pm (occasional weekends for Admissions events)

Suggested Salary Range:

$58,000 - $60,000

Closing Date:

11/24/2026

Open Until Filled:

No Evaluation of Applications Begins:

11/18/2026

Proposed Date of Hire:

01/04/2027 To apply, visit https://appstate.peopleadmin.com/postings/56901 Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation. je-5fdb82468797486fb648374b3bd81234