Find & Apply For Communications / Public Relations Specialist Jobs in Crystal Lake, Illinois

Overview We are seeking a dedicated and organized Client Communication Coordinator to join our team. This role is essential in managing client interactions across various communication channels, ensuring timely follow-up, and maintaining accurate client records. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to facilitate smooth engagement with potential and existing clients. Duties Respond promptly to messages and comments received through our social media platforms, providing professional and helpful responses. Follow up with leads generated through various channels to nurture relationships and guide them toward scheduled consultations. Make outbound phone calls to potential clients, assisting them in scheduling appointments or consultations. Enter and update client information accurately in Google Sheets, maintaining organized records of all interactions and follow-ups. Keep lead and follow-up information current and organized to ensure effective communication within the team. Coordinate communication efforts with team members to guarantee clients receive timely and consistent follow-up. Qualifications Excellent written and verbal communication skills. Strong organizational skills with attention to detail for managing client data and follow-ups. Experience with social media platforms and customer service is preferred. Proficiency in using Google Sheets or similar spreadsheet tools for data entry and management. Ability to multitask effectively in a fast-paced environment while maintaining professionalism. Previous experience in client relations or coordination roles is advantageous but not required. This position offers an engaging opportunity for individuals passionate about client service and communication management within a dynamic team environment.

Pay:

$18.00 - $20.00 per hour Expected hours: 15.0 per week

Work Location:

In person