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Communications / Public Relations Specialist
Flushing, NY
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Bilingual Real Estate Client Relations & Sales Coordinator - Mandarin/English About the Role B Square Realty is looking for a bilingual professional who is strong in communication, client relations, and follow-up, and who is interested in growing within the real estate and sales industry. This is a client-facing role with a strong focus on communication and relationship management. You will communicate with clients and agents, respond to inquiries, maintain relationships, coordinate appointments, and consistently follow up to help move opportunities forward. We are looking for someone who is personable, proactive, organized, and responsible. The ideal candidate communicates confidently, understands how to approach different people and situations, keeps track of details and follow-ups, and takes ownership of matters that need attention. What You'll Be Doing Client Communication & Relationship Management Communicate with clients, prospective clients, agents, and business contacts by phone, text, email, and in person. Respond to inquiries professionally and understand client needs. Maintain consistent follow-up with leads, clients, and business contacts. Build and maintain positive, professional relationships. Adapt your communication approach based on different clients, personalities, and situations. Handle different client scenarios with professionalism, good judgment, and flexibility. Sales & Client Follow-Up Support ongoing lead and client follow-up and help move opportunities forward. Assist with property introductions and provide relevant information based on client needs. Coordinate appointments, showings, meetings, and other client-related activities. Maintain organized records of client communication, follow-ups, status updates, and next steps. Proactively identify matters that require follow-up and take action rather than waiting to be reminded. Work closely with team members to ensure important client opportunities and follow-ups are not missed. Client & Business Coordination Assist with communication among clients, agents, attorneys, and other parties when needed. Follow up on outstanding information and time-sensitive matters. Keep multiple client conversations and follow-up items organized and clearly documented. Recognize when an issue requires attention, use good judgment to determine the appropriate next step, and communicate with the team when necessary. Take responsibility for assigned matters and follow through until they are properly addressed. Qualifications Fluent in spoken and written English and Mandarin. Strong interpersonal and professional communication skills. Comfortable and confident communicating with clients by phone, text, email, and in person. Strong follow-up skills and the ability to build and maintain client relationships. Highly organized, with the ability to clearly track conversations, follow-ups, next steps, and outstanding items. Proactive and able to take initiative without needing constant reminders. Responsible and dependable, with a strong sense of ownership and follow-through. Good judgment and the ability to communicate flexibly and appropriately across different client situations. Able to manage multiple conversations, priorities, and follow-ups while staying organized. Experience in sales, client relations, real estate, customer service, or another client-facing role is preferred. About Us B Square Realty is a growing New York real estate company led by Barbie Li, with more than $1B in total residential and commercial sales. Our business includes residential, commercial, leasing, and new-development real estate. This position provides hands-on exposure to the New York real estate industry and an opportunity to develop experience in client relations, sales, and business development.
Pay:
$42,000.00 - $60,000.00 per year
Benefits:
Paid time off Application Question(s): Please start your application with "Confirmed." What systems/tools do you use to stay organized? Tell me about a time you handled multiple deadlines under pressure Tell me about a time you caught a mistake before it became a bigger problem How do you ensure a listing is correctly published and consistent across platforms? What do you check?