Find & Apply For Digital Content Producer / Manager Jobs in Cotati, California

Ready to make a real impact getting things done for multiple e-commerce brands that celebrate nature and animals ? Tired of the corporate grind? We're a small, family-run business in Cotati, CA , creating unique apparel in-house (check us out at becausetees.com!). We've got plenty of ideas, and now we need an implementer who loves to make them happen. If you're proactive, love solving problems, and thrive on getting things done, you might be exactly who we're looking for! What You'll Be Doing (Your Day-to-Day Adventures): This role is a dynamic mix of connecting with our customers and bringing our brands to life creatively.

Customer Happiness Guru:

You'll be the friendly, helpful voice (and text!) across all our brands, assisting customers via email to resolve issues quickly and with care.

Social Star:

Respond to Facebook and Instagram messages with that perfect blend of creativity, humor, and warmth that our audiences love.

Website Support Helper:

Partner with our customers to swiftly resolve website issues, from order hiccups to account help, making their experience seamless.

Creative Content Creator:

When customer queues are clear, you'll dive into creating nature-inspired content to connect, entertain, and inspire our diverse audiences.

Efficiency Master:

Organize and facilitate returns, exchanges, and order cancellations with precision and a smile.

Team Player Extraordinaire:

We're a small team, so you'll jump in wherever help is needed-because teamwork truly makes the dream work here! We're Looking for

Someone Who:

Skilled with

Creative Tools:

MUST HAVE

Experience with video editing tools like CapCut or Premiere. An Implementer at

Heart:

You love checking things off your to-do list and transforming ideas into finished projects.

A Natural Problem-Solver & Helper:

You thrive on finding solutions and genuinely enjoy making customers feel heard and cared for, even in tricky situations. You're a pro at staying positive and turning things around.

Creative & Visually Aware:

You have an eye for what makes engaging content and enjoy making fun videos.

Organized & Proactive:

You're detail-oriented, self-motivated, and always looking for ways to learn and improve.

Experienced:

At least 1 year in a customer service role and video editing.

Bonus Points If You Have Experience With:

E-commerce Platforms:

Shopify or basic

HTML/CSS

knowledge (even just a little bit helps!).

Position Details:

Paid Hourly:

DOE (Depending On Experience)

Location:

This is a permanent position in our Cotati office - no exceptions.

Schedule:

Full-Time (40 hours/week). Monday - Friday, 8:30 AM - 5:00 PM (flexible on start/end times). Benefits (Full-Time): For our full-time teammates, we offer a 401k with matching, Health Benefits, Paid Holidays, and Vacation time after a 90-day probationary period.

To Apply:

Please submit your resume along with a cover letter. In your cover letter, share the most creative thing you've accomplished recently and confirm you have experience creating/editing videos.

Job Types:

Full-time, Part-time Pay:

$22.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off

Work Location:

In person