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E-Commerce Analyst
Buena Park, CA

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Now viewing: K-Beauty Operations & Sales Positions(English-Korean Bilingual)
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K-Beauty E-Commerce & Distribution Company

K-Beauty Operations & Sales Positions(English-Korean Bilingual)

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Job Description

K-BEAUTY COMPANY - MULTIPLE OPEN POSITIONS
Location:
Buena Park, CA ■ E-Commerce Operations Associate ■ Salary $22.00-$26.00/hour ■ Responsibilities Order & Data Support Assist with daily order processing and maintain accurate order information in company systems. Monitor order status and support timely fulfillment. Respond to customer inquiries through email and mobile applications. Resolve customer issues professionally and efficiently. E-Commerce & Product Support Maintain product information and assist with website updates. Support product availability updates and inventory-related tasks. Assist with SKU management and basic sales reporting. Help maintain accurate product and pricing information across e-commerce channels. Logistics & Inventory Coordination Track shipments using shipping software. Communicate with warehouse teams to support timely order fulfillment. Assist with inventory monitoring and back-order management. HQ & Team Collaboration Collaborate with teams in the U.S. and South Korea to support daily operations and projects. Assist with operational tasks and process improvements as assigned. General Support Perform additional duties and special projects as assigned by management. ■ Qualifications Passion for beauty, skincare, and the K-Beauty industry. Interest in e-commerce, online retail, and customer experience. Strong communication skills and attention to detail. Proficient in Microsoft Office, especially Excel, and Google Sheets. Comfortable using AI tools such as ChatGPT, Claude, or Gemini to improve workflow efficiency. Ability to multitask and prioritize tasks in a fast-paced environment. Must be legally authorized to work in the United States. Background check required after a conditional offer is made, in accordance with applicable laws. ■ Purchasing & Inventory Coordinator ■ Salary $25.00-$40.00/hour DOE (Based on experience and qualifications) ■ Responsibilities Place and manage purchase orders accurately and in a timely manner. Monitor inventory levels and coordinate replenishment to maintain optimal stock availability. Support purchasing processes and identify opportunities to improve cost efficiency. Communicate with vendors, headquarters, and internal teams regarding purchasing status and order updates. Prepare and maintain purchasing reports, documentation, and related records. Assist with inventory tracking and purchasing data management. Support general purchasing and supply chain coordination as needed. ■ Qualifications Associate's degree or equivalent in Business, Supply Chain, or a related field. Minimum 1 year of experience in purchasing, inventory management, or related fields. Strong organizational and communication skills. Proficiency in Microsoft Office, including Excel and Word. Ability to manage multiple tasks in a fast-paced work environment. Strong attention to detail and problem-solving ability. ■ Sales & Logistics Operator ■ Salary $22.00-$26.00/hour DOE ■ Responsibilities Order Processing & Management Receive and process customer purchase orders. Enter and update order information in internal systems. Manage shipment and delivery schedules. Validate order-related EDI data and perform test transmissions. Inventory & Shipment Management Coordinate with the logistics team to monitor inventory levels. Assist with shipment planning and adjustments. Support logistics operations related to sales promotions and campaigns. Data & Reporting Create and maintain internal reports related to sales, inventory, and order status. Partner Communication Communicate with retail partners and internal sales teams to support requests. Assist in identifying and coordinating resolutions for EDI or ERP-related issues. Process Improvement Understand recurring workflows and data processes. Suggest improvements to enhance efficiency and accuracy. ■ Qualifications High school diploma or equivalent. Must be legally authorized to work in the United States. Background check required after a conditional offer is made, in accordance with applicable laws. ■ National Sales Associate ■ Salary $22.00-$26.00/hour (Based on experience) ■ Responsibilities Buyer & Account Management Work directly with retail buyers and account contacts to manage day-to-day communication and support account needs. Build and maintain strong relationships with buyers, brand partners, and internal teams. Communicate product updates, pricing, inventory availability, promotions, new launches, and seasonal programs to buyers. Coordinate buyer requests, follow up on open items, and ensure timely responses and execution. Support sales meetings, buyer presentations, line reviews, and account planning as needed. Track account opportunities, follow-ups, and action items. Identify opportunities to grow existing accounts through new products, promotions, exclusives, and assortment expansion. Order & Inventory Excellence Oversee end-to-end order processes to ensure smooth and timely fulfillment. Create, process, and manage Sales Orders, Proforma Invoices, and Commercial Invoices accurately. Manage inventory across multiple warehouses and containers for quick order turnaround. Participate in quarterly inventory counts. Proactively address inventory shortages and collaborate with purchasing teams. Track product renewals, discontinuations, and regulatory updates. Marketing, Promotions & Campaign Coordination Plan and coordinate marketing activities across assigned brands and accounts. Work with buyers, brands, and internal teams on promotions, campaigns, product launches, and seasonal programs. Maintain marketing calendars and track deadlines, deliverables, and promotional commitments. Coordinate promotional materials, product information, samples, pricing, and other marketing assets. Monitor promotional performance and gather feedback. Cross-Functional Collaboration Serve as a primary point of contact for partner brands. Collaborate with internal teams, buyers, and brands to develop promotions, campaigns, and exclusive offers. Coordinate across Sales, Marketing, Purchasing, Logistics, and Operations. Identify operational bottlenecks and support solutions for smoother workflows. Logistics & Shipment Management Monitor shipping and delivery activities and coordinate with carriers to meet deadlines. Resolve delivery issues, split shipments, and trucking delays. Track shipments of product samples for new and renewed items. Maintain shipping documentation, including pick tickets, Bills of Lading (BOL), and shipment confirmations. Product Data & Reporting Maintain product recaps and regulatory documents, including SDS, COO, and HS codes. Identify product exclusions, forecast shipments, and close assortment gaps. Ensure MSRP consistency and address pricing discrepancies. Prepare sales and account reports to support buyer meetings and business planning. Compliance & Regulatory Excellence Monitor compliance with regulations such as MoCRA and Prop 65. Maintain accurate and up-to-date regulatory documentation. Track MAP violations and escalate issues when necessary. Purchase Orders, Pricing & Inventory Accuracy Oversee purchase orders, sales orders, and invoices for accuracy and compliance. Resolve discrepancies, including missing invoices and short deliveries. Communicate changes to Minimum Order Quantities (MOQ). Review pricing and order details for consistency. Strategic Team Collaboration Work closely with headquarters on pricing, product adjustments, marketing initiatives, and strategic projects. Partner with logistics and purchasing teams to optimize fulfillment and timely deliveries. Support new brand launches, account expansion, and other strategic initiatives. ■ Qualifications 1-3+ years of experience in sales operations, account coordination, sales support, marketing coordination, or related roles. Strong organizational skills and attention to detail. Ability to manage multiple priorities, accounts, and deadlines. Strong interpersonal and relationship-building skills. Comfortable communicating directly with buyers, retailers, vendors, and brand partners. Proficiency in Excel / Google Sheets and document management tools. Strong written and verbal communication skills. Proactive problem-solving skills with the ability to navigate complex workflows. Ability to take ownership of projects and consistently follow through. ■ Sales Associate ■ Salary $22.00-$38.00/hour DOE ■ Responsibilities Sales & Customer Engagement Assist in generating sales by promoting Korean beauty products to clients and retailers. Provide product recommendations and educate customers on skincare and beauty trends. Support the sales team in managing inquiries, processing orders, and maintaining client relationships. Account & Relationship Management Build and maintain strong relationships with customers and ensure a high level of satisfaction. Assist in tracking and following up on leads to secure new business opportunities. Work closely with internal teams to ensure smooth order fulfillment and delivery. Product & Market Knowledge Stay up to date with the latest Korean beauty trends and product innovations. Participate in training sessions to enhance product knowledge and sales techniques. Provide feedback to the team on customer preferences and market demand. ■ Qualifications 0-2 years of experience in sales, retail, customer service, or a related field; beauty industry experience is a plus. Passion for Korean beauty, skincare, and cosmetics. Strong communication and interpersonal skills. Eagerness to learn, with a proactive and positive attitude. Ability to work independently and as part of a team. Proficiency in Microsoft Office (Excel, Word, PowerPoint) is preferred. Must be legally authorized to work in the United States. Background check required after a conditional offer is made, in accordance with applicable laws.
Job Type:
Full-time Pay:
$22.00 - $40.00 per hour
Benefits:
Paid time off Application Question(s): Are you bilingual in Korean and English? Please specify your current status in the United States, or if you are a foreign national, indicate your visa type. Please indicate your total years of relevant experience. Which position are you applying for?
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance