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E-Commerce Analyst
La Verne, CA

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Tofasco of America

EDI Assistant

Job Description

Job Objective The EDI (Electronic Data Interchange) Assistant plays a cross-functional role supporting departments such as Sales, Warehouse, Distribution, Finance, and IT. This position is responsible for handling day-to-day EDI tasks, including processing inbound/outbound documents, reviewing and resolving failed transmissions, setting up and updating mapping translations, and onboarding new trading partners. The role also involves resolving routine and non-routine customer inquiries, applying troubleshooting knowledge, and driving continuous process improvements across systems and teams.
Key Responsibilities:
  • EDI Operations & Support
  • Manage and maintain processes for existing and new EDI customers
  • Coordinate, implement, and communicate EDI requirements with internal and external partners
  • Analyze and resolve EDI-related issues with proactive solutions
  • Monitor EDI transactions (inbound and outbound), including verification, transmission, and reconciliation
  • Ensure all transactions comply with Vendor Guidelines and trading partner specifications
  • Perform audits to ensure compliance with internal quality standards and provide training where needed
  • Review and monitor open order reports to ensure timely and accurate processing
  • Track shipment reports and ASN/Invoice transmissions for on-time delivery EDI Platform Support (TrueCommerce):
  • Monitor daily EDI document flows and troubleshoot transmission errors
  • Coordinate with trading partners or third-party EDI vendors for new setups or updates to ensure vendor compliance
Other Responsibilities:
  • Follow all company safety policies and procedures
  • May occasionally work over 40 hours per week depending on business needs
  • Support adoption of internal standards and code of conduct
  • Perform other tasks as assigned by the supervisor
Qualifications:
Education & Experience
  • Bachelor's degree in business, Information Systems, Computer Science, or a related field
  • Minimum of 2 years' experience working with EDI, including partner setup and mapping
  • Hands-on experience with Navision or Dynamics 365 strongly preferred
  • Experience with third-party EDI platforms (e.g., TrueCommerce, SPS Commerce) is a plus
  • Project management experience is a plus Skills
  • Solid understanding of business process flows (e.g., Sales Orders, Purchase Orders, Inventory Transfers)
  • Familiarity with client/server systems or relational database management is a plus
  • Strong attention to detail and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work independently and collaboratively with cross-functional teams
  • Capable of providing end-user training and support across departments
Job Type:
Full-time Pay:
$21.00 - $25.00 per hour
Benefits:
401(k) Health insurance Life insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance