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E-commerce Specialist Ki Liquid Engineering Santa Fe Springs, CA Job Details Full-time $24 - $27 an hour 23 hours ago Benefits Dental insurance 401(k) Retirement plan Qualifications Social media advertising Spanish Google Sheets Social media marketing Sales analytics & reporting tools Merchandising English E-commerce Social media strategy Customer relationship management Online retail experience Adobe Premiere TikTok Promotional video projects Instagram Media editing tools Full Job Description This is an ONSITE position This position services the automotive and OEM market. Passion for cars a plus.

POSITION SUMMARY

The E-Commerce Specialist owns day-to-day online sales and digital storefronts for Kaplan Industrial, Ki Liquid Engineering, and Proje Premium Car Care. This role manages e-commerce orders and listings, grows TikTok and other social-commerce channels, supports specialty and boutique accounts, and produces the product and lifestyle content needed to convert traffic into sales.

KEY RESPONSIBILITIES

E-commerce sales & operations

• Manage product listings, pricing, inventory status, and promotions across company websites and third-party channels (Amazon, TikTok Shop, and other marketplaces as assigned).
• Process and track e-commerce orders; coordinate with warehouse, shipping, and customer service on fulfillment, backorders, and returns.
• Monitor conversion, AOV, best sellers, and stockouts; flag replenishment needs before listings go dark.
• Maintain accurate product copy, images, specs, SDS links, and MAP-compliant pricing on all storefronts.
• Support paid and organic campaigns with product data, offer calendars, and post-purchase follow-up. TikTok Shop & social commerce
• Own TikTok Shop setup, listings, live-selling support, affiliate/creator outreach, and daily shop performance.
• Plan and execute short-form content calendars for TikTok, Instagram, YouTube Shorts, and LinkedIn in line with brand guidelines.
• Recruit, brief, and track creators and micro-influencers; report on sample ROI and code performance.
• Stay current on platform algorithms, Shop features, and advertising tools; recommend tests each month. Specialty & boutique accounts
• Serve as day-to-day contact for assigned specialty, boutique, and independent retail accounts buying through e-commerce or small wholesale portals.
• Prepare quotes, sample kits, and reorder reminders; keep account notes current.
• Coordinate new-item introductions, seasonal kits, and promo windows with sales leadership.
• Escalate pricing, MAP, or territory issues; do not override MAP without written approval. Content development & video
• Shoot, edit, and publish product demos, before/after, how-to, unboxings, and short brand stories for web and social.
• Write product descriptions, listing bullets, captions, email snippets, and landing-page copy that is clear and on-brand.
• Build simple creative (graphics, storyboards, thumbnail, caption packages) using tools such as CapCut, Adobe Premiere, Canva, or equivalent.
• Maintain a content library (photos, B-roll, approved claims) so listings and social stay consistent.
• Ensure claims, safety language, and logos match approved SDS, labels, and brand standards.

QUALIFICATIONS

Required

• 2+ years in e-commerce operations, digital merchandising, social commerce, or DTC brand support.
• Hands-on experience managing online listings and orders (Shopify, Amazon Seller/Vendor, TikTok Shop, or similar).
• Proven social media content creation, including short-form video shooting and editing.
• Strong written English; comfortable writing product copy and captions without heavy editing.
• Organized, deadline-driven, and able to juggle storefront tasks with content production.
• Proficiency with Excel/Google Sheets, basic CRM or order tools, and Canva or Adobe Creative Cloud.
• Social Media content & video development to editing and managing daily post. Preferred
• TikTok Shop, Amazon, or Shopify analytics experience (conversion, ads manager, affiliate codes).
• Video editing portfolio (CapCut, Premiere Pro, Final Cut, or DaVinci).
• Background in automotive, car care, consumer packaged goods, or specialty retail.
• Light graphic design and product photography.
• Bilingual English/Spanish a plus.

SUCCESS MEASURES

• On-time listing accuracy and in-stock rate on assigned channels.
• Growth in e-commerce and TikTok Shop revenue vs. plan.
• Consistent weekly content output and engagement on priority platforms.
• Specialty-account response time and reorder rate.

Clean, MAP-compliant pricing and on-brand claims in all public content.

Pay:

$24.00 - $27.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Retirement plan Application Question(s): Do you have experience with social media content development including video to editing? Highlight your experience selling on social media marketplaces (IG, TT, FB, etc.) Please high light your video/photography experience. This position markets and highlights car care products for the auto detailing industry. Please highlight your experiences and how it transfers.

Experience:

E-commerce:

2 years (Preferred) Social media marketing: 2 years (Preferred) Social media strategy: 2 years (Preferred)

Work Location:

In person