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Now viewing: Multichannel Business Specialist
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BOOST LIGHTING, INC.
Multichannel Business Specialist
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Job Description
Key Responsibilities Leverage AI tools to identify growth opportunities, analyze data, and improve operational efficiency. Manage daily operations across e-commerce marketplaces, customer portals, and company websites. Create and optimize product listings, content, pricing, and product information to improve visibility and sales. Conduct product research, market analysis, and competitor monitoring across global marketplaces to support product selection and merchandising decisions. Support merchandising, assortment planning, pricing, promotions, and digital marketing activities. Coordinate with overseas vendors in Malaysia and China on product sourcing, pricing, and orders. Support inventory management, order fulfillment, and logistics, including Small Parcel, LTL, and FTL shipments. Provide customer service through phone, email, and messaging platforms. Support marketplace onboarding and other cross-functional projects as needed. Requirements & Skills Experience managing e-commerce marketplace platforms. Experience using EDI services. Strong proficiency in Microsoft Office, especially Excel. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to manage multiple priorities and meet deadlines. Ability to learn new software, marketplace platforms, and AI tools quickly. Preferred Skills Experience in marketing, digital marketing, or merchandising. Experience in supply chain, purchasing, logistics, or inventory management.