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E-Commerce Analyst
Mashpee, MA

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The Black Dog Tavern Company, LLC

Website Coordinator

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Job Description

Position Overview The Website Coordinator manages day-to-day website updates, focusing on product setup, collections, merchandising, and content. Working closely with the E-Commerce / Web Operations Manager and creative team, this role helps maintain an accurate, organized, and engaging online shopping experience. Assisting with both Shopify and TikTok Shop platforms Key ResponsibilitiesProduct Setup & Maintenance Create and update Shopify/TikTok Shop product development pages, including descriptions, images, variants, color swatches, and other product details. Review product pages for accuracy, completeness, and launch readiness. Support timely product launches and updates. Website Merchandising & Organization Tag products and maintain collections based on established merchandising plans. Assist with navigation menus and collection organization. Use Shopify and approved third-party apps to enhance website features and the customer experience, including product badges, complementary products, and related merchandising features. Homepage & Content Updates Update homepage banners and website content using approved creative assets and direction. Maintain accurate, current, and timely promotional and content updates. Follow brand and website presentation standards. Quality Assurance & Coordination Regularly review the website for broken links, missing information, formatting issues, and other visible errors. Follow established launch checklists and website workflows. Communicate missing product information, creative assets, or other launch dependencies to the manager and relevant teams. Working Relationships Reports to the E-Commerce / Web Operations Manager. During peak times assist retail team in processing data at item level, including set up, description, spec and purchasing. Coordinates with the creative team and other internal partners to gather approved assets and information. Follows established processes and escalates technical issues, priorities, and strategic decisions to the manager. Skills & Approach Strong attention to detail and commitment to accuracy. Organized, reliable, and able to manage multiple updates and deadlines. Comfortable learning Shopify, website apps, and established workflows; prior e-commerce and or social media experience is helpful. Communicates clearly and asks questions when information is incomplete. Interested in merchandising, online shopping experiences, and The Black Dog brand.
Pay:
$48,000.00 - $60,000.00 per year
Work Location:
In person