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Marketplace Operations & Growth Specialist iBeAuthentic | Marketing Strategy | Exempt About the Role iBeAuthentic is looking for a Marketplace Operations & Growth Specialist to lead the day-to-day execution and optimization of our clients' marketplace and e-commerce channels. This role will serve as an internal marketplace subject matter expert, supporting platforms such as Amazon, Walmart Marketplace, TikTok Shop, and leading retail marketplaces. You'll play a key role in bringing brands onto marketplace platforms, optimizing product listings, managing promotions, troubleshooting issues, and identifying opportunities to drive growth. This is a great opportunity for someone who enjoys working in a fast-paced environment, solving problems, learning new technology, and helping brands succeed across the evolving e-commerce landscape. What You'll Do Lead the setup and onboarding of brands across marketplace and retailer platforms, including product setup, catalog configuration, integrations, attributes, shipping settings, and required documentation. Create, maintain, and optimize product listings to improve discoverability, presentation, conversion, and overall performance. Manage product titles, descriptions, imagery, keywords, categorization, attributes, enhanced content, and other marketplace merchandising opportunities. Monitor marketplace accounts, listings, inventory, integrations, and platform activity to ensure accurate and compliant operations. Troubleshoot catalog, listing, inventory, integration, and account issues and work directly with marketplace support teams when needed. Partner with Business Development to execute marketplace promotional calendars, including promotions, discounts, pricing updates, seasonal opportunities, and marketplace events. Communicate marketplace deadlines, requirements, risks, and opportunities to internal teams and clients. Partner with Paid Media to coordinate marketplace advertising with promotions, product launches, featured SKUs, inventory considerations, and channel priorities. Provide marketplace expertise and recommendations that support broader client marketing and omnichannel growth strategies. Stay current on marketplace platform updates, policies, programs, promotional opportunities, and emerging commerce channels. Develop and maintain marketplace processes and documentation to support consistent and efficient execution across brands. Collaborate with Business Development, Paid Media, Creative, Operations, and client teams to manage priorities and deliver successful marketplace initiatives. Identify opportunities to improve efficiency through technology, automation, and artificial intelligence. What We're Looking For Bachelor's degree in Marketing, Business Administration, E-Commerce, Communications, or a related field preferred. 2-4 years of experience in marketplace management, e-commerce, digital marketing, or a related field preferred. Hands-on experience with Amazon Seller Central and/or Vendor Central, Walmart Marketplace, TikTok Shop, or comparable platforms required. Experience with retailer marketplaces such as Macy's, Nordstrom, Target Plus, Ulta, or similar platforms is strongly preferred. Working knowledge of marketplace catalog management, product listings, integrations, promotions, advertising, fulfillment, and platform compliance. Strong understanding of e-commerce and omnichannel consumer behavior. Excellent organizational, analytical, troubleshooting, and problem-solving skills. Ability to independently identify issues, determine next steps, and manage multiple platforms, brands, projects, and deadlines. Strong written and verbal communication skills with the ability to collaborate across multiple teams. Interest in emerging e-commerce technologies, automation, and AI-driven solutions. Why Join iBeAuthentic? At iBeAuthentic, you'll have the opportunity to work alongside a collaborative team supporting a variety of brands within the beauty industry. You'll have a direct impact on how brands show up, perform, and grow across some of the largest and fastest-changing marketplace platforms. Collaborative, team-focused culture Work with a variety of beauty and consumer brands Opportunity to become a marketplace subject matter expert Exposure to leading e-commerce and marketplace platforms Opportunities to improve processes and implement new technology Professional growth and development Competitive compensation and benefits

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Relocation assistance Retirement plan Vision insurance

Work Location:

In person