Find & Apply For E-Commerce Analyst Jobs in Waxahachie, Texas

MHOVERALLS

is seeking a detail-oriented E-Commerce Order Support Specialist to assist with online order records, product information, and customer inquiries. This position focuses on keeping order details accurate, resolving routine issues, and helping ensure customers receive clear and timely updates. We are looking for someone who is organized, comfortable using computers, and able to work through daily tasks carefully. The ideal candidate communicates professionally, notices small errors, and follows up on outstanding requests instead of letting them go unresolved. Responsibilities Review online order records for accuracy and completeness. Update customer and product information in internal systems. Respond to routine questions about order status, product details, and account information. Maintain organized digital records of customer requests and order changes. Identify incorrect entries, missing details, and duplicate records. Coordinate with relevant team members to resolve order-related issues. Assist with processing returns or exchanges according to company procedures. Prepare basic spreadsheets and reports when requested. Keep customer communications professional, clear, and courteous. Handle customer information responsibly and follow company privacy procedures. Qualifications High school diploma or equivalent preferred. Previous experience in customer service, e-commerce, or office administration is an advantage. Basic computer skills and familiarity with email and spreadsheets. Strong attention to detail and organizational skills. Clear written communication and a professional approach to customer questions. Ability to prioritize tasks and meet deadlines. Willingness to learn new software and internal procedures. Dependable, patient, and comfortable working independently.

Pay:

$24.60 - $28.90 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person