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E-Commerce Analyst
Sterling, VA

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EZSVS USA Inc.

Overseas Business Operations Specialist

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Job Description

Overseas Business Operations Specialist Job Responsibilities 1. Commercial Documentation Support Assist regional leaders with customer lifecycle management and establish and maintain comprehensive customer records. Follow up on contract execution, amendments, and renewals for all customers in the region, ensuring data accuracy. Support the business team with bidding activities, including preparing bid documents and qualification materials and handling routine tender-related tasks. 2. Customer Billing and Settlement Carry out monthly, quarterly, and other periodic closing activities. Lead account reconciliation with overseas customers, prepare statements, and confirm their accuracy. Track customer payments, follow up on accounts receivable, and coordinate the resolution of payment disputes to meet collection targets. Handle invoice requests and track invoice delivery, ensuring tax compliance and the smooth processing of invoices. 3. Internal Settlement Handle settlements for business transactions between the company's regions and reconcile internal transaction data to maintain clear and accurate records. Serve as a point of coordination among the sales, finance, and delivery teams to resolve issues arising during project execution, including order pricing reviews and delivery progress confirmation. 4. Business Data Analysis Regularly collect and consolidate departmental project, sales, and payment collection data. Prepare weekly, monthly, and quarterly commercial reports to provide management with accurate data and support business decisions. Qualifications 1.
Education:
Bachelor's degree or above from an accredited institution, preferably in international trade, financial management, business English, or a related field. 2.
Experience:
Candidates with 1-3 years or more of relevant experience in commercial management or commercial operations are preferred. 3.
Background:
Experience in IT services, the big data industry, or overseas commercial operations is preferred. 4.
Professional Skills:
a. Familiarity with business partnership processes, basic contract and legal matters, and bidding procedures. b. Strong numerical aptitude and familiarity with account reconciliation, invoicing, and accounts receivable management. 5.
Personal Qualities:
a.
Communication:
Strong cross-functional communication skills and the ability to handle internal and external settlement disputes effectively. b.
Organization and attention to detail:
A structured approach to work, strong attention to data, and a careful, detail-oriented working style. c.
Ability to work under pressure:
A strong sense of responsibility and the ability to work effectively under pressure when working with customers. 6.
Language:
Must be able to work in both Chinese and English. 海外商务专员 【岗位职责】 1. 商务文件支持 协助各大区负责人进行客户全生命周期管理,建立并维护完善的客户档案 负责跟进大区内所有客户的合同签署、变更、续签等流程,确保数据准确无误 配合业务部门进行招投标工作,包括标书制作、资质准备及日常投标事务处理 2. 客户结算管理 负责执行月度、季度等周期的结账工作,主导与海外客户的对账流程,出具账单并确认无误 跟进客户付款进度,负责催收应收账款,协调解决付款过程中的争议,确保回款率达标 负责发票开具申请及寄送跟踪,确保税务合规及票据流转顺畅 3.内部结算管理 负责处理公司内部不同大区之间的业务往来结算,核对内部交易数据,确保内部账务清晰 作为枢纽连接销售、财务及交付团队,协调解决项目执行中订单定价审核、交付进度确认等问题 4. 经营数据分析 定期收集并整合部门项目数据、销售数据及回款数据 输出周/月/季度商务报表,为管理层提供准确的数据支持,辅助业务决策 【任职要求】 1.学历:统招本科及以上学历,国际贸易、财务管理、商务英语等相关专业 2.经验:具有1-3年及以上商务经理、商务运营类相关工作经验优先 3.背景:有IT服务、大数据行业或海外商务工作经验者优先 4. 专业技能: 1)熟悉企业商务合作流程,了解合同法务基础知识及招投标流程 2)具备敏锐的数字观念,熟悉对账、开票及应收账款管理流程 5. 综合素质 1)沟通力强: 具备优秀的跨部门沟通能力,能妥善处理内外部结算争议 2)逻辑清晰: 做事条理分明,对数据敏感,细致严谨 3)抗压能力:面对客户,具备较强的责任心和抗压能力 6.语言:须具备中文和英文双语工作能力。
Pay:
From $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance