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CRM Specialist University of California, Riverside - 4.3 Riverside, CA Job Details Full-time $79,698.96 - $144,155.52 a year 1 hour ago Qualifications Business analysis Cross-functional communication Test Planning (Quality assurance practices) Full Job Description The Client Relationship Management (CRM) Specialist will apply their skills as a seasoned database professional to support and to grow the capabilities of the Slate platform to meet the needs of Undergraduate Admissions. They will recommend, implement and manage a large variety of emails to ensure timely deployment, population management and reporting. This position will also develop, deliver, and maintain template libraries, queries, reports, and portals within Slate. They will maintain data integrity and conduct on-going analysis of business processes that align with overall department goals.

The position requires strong interpersonal communication skills and will lead or coordinate projects and work with other departments such as enrollment marketing and be willing to communicate the needs of undergraduate admissions. The CRM specialist will also work with undergraduate admissions staff and provide documentation and training as needed. The CRM Specialist must be able to think critically and creatively about how the Slate platform can be used to increase efficiencies and provide a more holistic experience to students, parents, and counselors to achieve enrollment goals and be adaptable, growth-minded, and able to work with a diverse team of individuals with varying technological knowledge. They must also be able to function independently, own their work, and see projects through to completion. The Undergraduate Admissions office is hybrid in-person/telecommute. There is an opportunity for this position to be fully remote upon approval from the Director of Undergraduate admissions. The salary range for this position is $79,698.96 to $144,155.52 annually. However, the expected pay scale for this position is $79,698.96 to $85,000.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. degree Bachelor's degree in related area and/or equivalent experience/training. Required experience 4-7 years of related experience. Required Must pass a background check. required Required Thorough knowledge of business processes and procedures. Demonstrated testing and test planning skills. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. Thorough knowledge of business and process analysis functions. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Demonstrated ability to work with others from diverse backgrounds. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. Required