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CRM Marketing Specialist (NJUS)

• 3.6 4111 Bridgeway Avenue, Columbus, OH 43219 Apply on company site

Company:

NetJets Services, Inc.

Area of Interest:

Marketing Location:

Columbus, OH, US, 43219

Req ID:

18675 Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities. Purpose of Position The CRM Marketing Specialist supports and occasionally leads the development and refinement of CRM campaigns and CRM related content for NetJets. Collaborating with CRM and cross‑functional teams, this role moves initiatives forward from beginning to completion and ensures all materials adhere to brand standards and provide a premium, error‑free customer experience. Tasks and Responsibilities Plan, build, test, and deploy marketing and triggered email campaigns from end to end. Partner with cross-functional teams to coordinate requirements, develop campaign assets and templates, conduct thorough quality assurance, and ensure timely execution of communications. Configure, maintain, and optimize Salesforce Marketing Cloud solutions, including customer journeys, automations, data extensions, queries, and integrations. Monitor campaign and journey performance, troubleshoot platform issues, and support scalable CRM marketing operations. Develop, enhance, and maintain CloudPages and landing pages using existing templates or custom

HTML/CSS

when needed. Build and configure data-capture experiences such as preference centers, gated content pages, and event registration forms. Validate responsive design, ensure accurate data collection, and deliver a consistent user experience across digital touchpoints. Collaborate with internal stakeholders to gather, validate, and organize creative assets, copy, tracking parameters, and URLs. Ensure all campaign components are complete, accurate, and quality-checked prior to launch. Support CRM data hygiene and operational excellence through list and file management, audience preparation, documentation maintenance, and campaign troubleshooting. Help maintain process standards, execution timelines, and data integrity across CRM initiatives. Configure, manage, and execute NetJets events within the Cvent platform, supporting CRM-driven event marketing initiatives. Develop and maintain event registration sites, email communications, attendee workflows, and related assets to ensure timely and effective communication of event details to Owners throughout the event lifecycle.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job. Education Bachelor's in Business Administration or Various Certifications and Licenses Years of Experience 2-4 years of experience Core Competencies Adaptability Collaboration Curiosity Service-Oriented Strives For Positive Results Knowledge, Skills, Abilities and Other (KSAOs) Detail/task oriented, organized, and conscientious Professional written, verbal, and interpersonal communication skills Strong work ethic, self-motivated, positive, personable, and ability to develop relationships Ability to manage multiple projects and timelines simultaneously Must be proficient in Outlook, Excel, Word, and PowerPoint Basic

HTML & CSS

knowledge and web development knowledge is a must Experience with Salesforce and/or CRM systems is preferred Experience with Salesforce Marketing Cloud is a must Experience with CVENT is preferred Ability to manage marketing projects end-to-end How NetJets Supports You NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. Our comprehensive suite of benefits include: Medical, Dental, and Vision Healthcare Advocacy Employee Assistance Program Flexible Spending Accounts Health Savings Account with annual employer contribution Wellness Programs & Discounts Paid Time Off Parental Leave of Absence Life and Accident Insurance Voluntary benefits (financial protection plans) 401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.

Short and Long-Term Disability Legal Plan Identity Theft Protection Plans Pet Insurance Family & Caregiving Support Nearest Major Market:

Columbus