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Marketing Assistant / Associate
Grand Forks, ND
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Our team is expanding! We are looking for a Wellness coach that would also like the opportunity to help support our marketing with Facebook, tracking KPI, community connections, organization of events! We have an amazing team and Osteostrong Family that is focused on growing health and wellness at the foundation! Here is the list of duties for Wellness Coach which will also be a role of this team member!
MINOR DUTIES AND RESPONSIBILITIES
Key Responsibilities Create social media posts, videos, photos for sharing how awesome Osteostrong is! Responsibly for reactivation text campaigns and nurturing leads Event organization and planning for marketing and promotion
Greet and engage members in a prompt, positive and friendly manner
Provide the highest level of customer service and hospitality to all members and prospective members
Deliver Spectrum demos to prospective members
Complete center tours with prospects and new members
Assist management with day-to-day operations of the facility when needed
Understand OsteoStrong service knowledge, policies, and procedures for operations
Actively maintain facility cleanliness and organization between each session so each member receives the best OsteoStrong experience
Complete opening and/or closing checklists
Must be willing to partake in continued education
Perform other center duties as needed
Ensure member safety
Support positive culture
Memorize and use the phone script
Provide Baseline Markers on the establish schedule
Inbound and Outbound correspondence related to scheduling
Open/ Close center per the established guidelines
Welcome, engage, educate, and retain clients
Promotes OsteoStrong and encourage new clients
Guide members through orientation appointments according to OsteoStrong's standards .
QUALIFICATIONS FOR THE JOB
Education:
High school diploma is required. Preferably continued education in the form of a Associates or Bachelor Degree. However, less formal education with more on the job experience may be substituted.
Experience:
At least 2 years of retail, sales, or customer service experience highly preferred.
KEY COMPETENCIES/ REQUIRED SKILLS
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Organized with attention to detail
Works well under pressure and deadline; the ability to multitask
Script memorization
Excellent customer service skills
Ability to maintain Baseline Markers
Thorough understanding of company policies and practices.
PHYSICAL REQUIRMENTS
Prolonged periods sitting at a desk and working on a computer
Must be able to lift 15 pounds at a time.
Schedule and Pay:
Monday-Friday - no weekends or late night shifts!
Part time position non benefited up to 20 hours per agreement with management