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Talent / Sports Agent
Atlantic City, NJ

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129 Boardwalk 1000 LLC

Sportsbook Agent - Retail Sportsbook

Job Description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Sportsbook Supervisor the incumbent will be responsible for working within a team to exceed customer satisfaction expectations and enhancing the player experience by providing professional, accurate and timely assistance for all matters related to the player's interaction with the Sportsbook and its related products. Record wager requests from patrons and input them into the wagering system Manage a cash drawer for taking wagers and making payouts and reconcile this drawer Commit to detecting and advising customers at risk of potential responsible gaming issues Effectively communicate T's & C's to customers regarding wagering rules and policy's Promote and educate patrons on the availability of all sports related products and wager types Other duties as assigned
QUALIFICATIONS
Must hold or be able to obtain a Casino Employee Registration from the NJ DGE Competent working knowledge of MS Office applications Advanced knowledge of online and/or brick and mortar casino and sports book operations not a requirement, but a plus
BENEFITS INCLUDE
401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs $16.00 an hour Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!